Receptionist

Virgin Galactic; Phoenix (AZ); On-site; USD 50,000 - 69,000; Full time

Job summary

Virgin Galactic in Phoenix seeks a Receptionist to provide excellent customer service and administrative support at our front office. You will greet visitors, coordinate with security, and keep the workspace organized and stocked. The role runs Monday–Friday with potential overtime or weekend work.

The position requires strong communication, teamwork, and the ability to work under pressure, using Outlook, Excel, and Word for daily tasks and reports.

Qualifications

• Requires a high school diploma or equivalent.
• 1-2 years of relative experience or associate degree.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, OneNote).
• Strong communication skills, both written and verbal.
• Ability to work well with others and build positive relationships.
• Customer-service oriented with a friendly demeanor.

Responsibilities

• Greet visitors warmly and provide hospitality that exemplifies Virgin values.
• Coordinate with security to manage visitor control.
• Liaise with IT and facilities to meet site needs.
• Assist with mail and clerical tasks.
• Maintain organized workspace and stock supplies.
• Handle food or catering orders for meetings.
• Plan and support events and team activities.
• Assist with on-site tours and meetings as needed.
• Manage purchase requisitions in Oracle ERP.
• Prepare expense reports.
• General data entry and record keeping tasks.
• Create and proofread documents using Outlook, Excel, and Word.
• Monitor conference room maps and calendars in scheduling software.
• Provide support for project-based admin tasks as needed.

Skills

Strong communication

Team collaboration

Customer service

Relationship building

Calm under pressure

Front desk hospitality

Education

High school diploma or equivalent

Associate degree

Tools

Word

Excel

PowerPoint

Outlook

Visio

OneNote

Job description

Virgin Galactic is seeking a Receptionist to provide excellent customer service and administrative support to our front office and team on site. When guests arrive, we want them to find a friendly smiling face. The ideal candidate has strong communication skills, a positive attitude, and a strong work ethic. They should be able to remain calm under pressure, have the ability to perform a wide variety of administrative support functions, and work well with others.

Responsibilities

• Greet visitors warmly and provide hospitality that exemplifies the Virgin values. Connect them with the appropriate party.
• In partnership with security, provide support to reception area. Ensure that facility security and visitor control requirements are met.
• Liaison with IT and facilities to ensure site needs are met.
• Assist with incoming and outgoing mail.
• Provide an organized and stocked workspace including refreshments and maintaining inventory of office supplies for the site.
• Handle food or catering orders for meetings and events.
• Support the planning, organization, and execution of events (team, department, company-wide).
• Support on site tours or meetings as needed including preparation, coordination, and execution.
• Enter and manage purchase requisitions in ERP system (Oracle).
• Prepare expense reports.
• General clerical duties such as data entry, faxing, record keeping.
• Create, modify and proofread documents such as reports, memos, letters, and presentations using advanced Outlook, Microsoft Excel and Word skills.
• Have oversight and provide support as needed for desk assignments, conference room maps, and conference room calendars utilizing the corresponding software.
• Support staff in assigned project-based work as required; other duties as assigned including covering for other administration staff when required.

Required Skills And Experience

• Requires a high school diploma or equivalent.
• 1-2 years of relative experience or associate degree.
• Microsoft Office Suite to include Word, Excel, PowerPoint, Outlook, Visio, and OneNote.
• Strong communication skills both verbally and written.
• Strong teaming and collaboration skills that foster office unity and cohesiveness in support of VG goals, mission, and standards.
• Ability to build strong business relationships with other functional areas to best support mutual objectives.

Physical And/or Additional Requirements

• Monday through Friday shift. Although infrequent, may need to work overtime or weekends occasionally.
• Physically able to handle items weighing up to 25lbs (unassisted).

The annual U.S. base salary range for this full-time position is $49,920.00-69,160.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits

Who We Are

Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles.

Export Requirements

To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.

EEO Statement

Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.

Drug Free Workplace

Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.

Phoenix Employment Requirements

For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.