Receptionist

Southland Industries; Pflugerville (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, dental, and vision insurance

Annual bonus program

Life insurance

Disability income protection

Pre-tax flexible spending plans

Paid parental leave

Paid holidays/vacation/personal time

Training/professional development

Wellness benefits

Job summary

Southland Industries is seeking an outgoing, energetic administrative associate in Austin, TX to support daily office activities and ensure smooth operations. You will handle phones, mail, orders, events, and general administration with accuracy and a positive attitude.

This role emphasizes great communication, reliability, and the ability to adapt to changing tasks in a fast-paced environment. Room for growth and professional development is provided.

Qualifications

• One year certificate or 3–6 months related experience is acceptable.
• Handles difficult or emotional customer situations professionally.
• Clear, persuasive communication and active listening.
• Respectful, ethical conduct and trust-building with others.
• Demonstrates accuracy, quality, and timely work.
• Meets productivity standards and adapts to changes.
• Reliable and punctual with consistent attendance.
• Follows instructions and takes ownership of actions.
• Reads and interprets documents; writes routine reports.
• Basic arithmetic in money, units and measurements.
• Engages in self-development and teamwork.
• Solves practical problems with limited standardization.

Responsibilities

• Answer phones, messages, order supplies, distribute mail.
• Process packages via UPS/FedEx/express options.
• Deliver customer service and support.
• Assist Office manager with events organization.
• Perform other duties as assigned.

Skills

Customer service

Communication

Time management

Multitasking

Attention to detail

Adaptability

Reading & writing

Problem solving

Education

Certificate from college/technical school

Tools

Spreadsheet

Word processing

Job description

Position Summary

Are you looking for an opportunity to build upon your amazing administration skills and experience and help support an office of hard-working, fun and collaborative people?

If yes, than we want you to hear from you!

Southland Industries is seeking an out-going, energetic and detail-oriented individual to join our team in Austin, TX. We want you to really own this role, have fun and make it your own. In return, we’ll support you and give the room to grow professionally and personally.

Position Details

• Answer phones, messages, order supplies, distribute mail.
• Process packages, UPS, FedEx, CA Overnight.
• Customer service
• Help Office manager with events organization.
• Other duties as assigned.

Qualifications

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification;
• Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
• Meets productivity standards; Completes work in timely manner.
• Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Is consistently at work and on time.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Undertakes self-development activities; Asks for and offers help when needed.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.

Benefits

As a 100% employee-owned company, we offer a comprehensive benefits package for you and your family:

• 401(k) plan with 50% company match (no cap) and immediate 100% vesting
• Medical, dental, and vision insurance (100% paid for employee)
• Annual bonus program based upon performance, achievement, and company profitability
• Term life, AD&D insurance, and voluntary life insurance
• Disability income protection insurance
• Pre-tax flexible spending plans (health and dependent care)
• Paid parental leave
• Paid holidays, vacation, and personal time
• Training/professional development opportunities and company-paid memberships for professional associations and licenses
• Wellness benefits

About Southland Industries

As one of the nation’s largest MEP companies, Southland Industries is built on the foundation of great people. Since 1949, we have put our people first, enabling growth, professional achievement, and innovation. If you want to join a fast-paced environment where you’re engaged, challenged, and valued.

To learn more about careers at Southland, explore our career opportunities, follow us on social media, and check out our website.

Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, national origin, ancestry, age, disability, medical condition, marital status, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics.

Contingent Employment

All employment offers are contingent upon successful drug tests, background checks, and professional reference checks. Roles that include driving as an essential job duty will be required to have a successful Motor Vehicle Record check (MVR). We are not able to offer sponsorship of employment at this time.

External Agency Announcement

Its Southland Industries' policy not to accept candidate submissions from recruiting agencies without an active and authorized work order. Candidate ownership can only be established after a bona fide work order is issued by a member of the Southland Industries Talent Acquisition team and the candidate is appropriately submitted through our Applicant Tracking System (ATS).