Receptionist

CommuniCare Health Services; Parma Heights (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid time off (PTO)

Medical, dental, and vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

Greenbrier Healthcare Center, part of the CommuniCare family, is seeking a full-time Receptionist to greet visitors, answer calls, and route inquiries. The role supports daily operations and requires teamwork to maintain high-quality service in a healthcare setting.

The ideal candidate has a high school diploma or GED and prior receptionist experience, preferably in healthcare. Day shifts with occasional weekends are available.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience required.
• Preferably healthcare-related work history.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure accurate delivery.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in scheduled training and orientation programs to maintain licensure and improve care quality.

Skills

Receptionist experience

Customer service

Communication skills

Greeting visitors

Education

High School diploma or GED

Tools

Telephone system

Job description

Job Address:6455 Pearl Road Parma Heights, OH 44130Greenbrier Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Full Time Receptionist to join our team.This position will work day shift as well as Weekends.PURPOSE/BELIEF STATEMENT:The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.JOB DUTIES & RESPONSIBILITIESAnswer telephone, determine nature of call, and direct caller to appropriate individual or departmentTake accurate messages when personnel are unavailable and ensure accurate deliveryOperate paging/telephone system as requiredGreet and direct visitors to the appropriate personnelProvide administrative support as assignedParticipate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.Perform other related activities as assigned or requested.Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.QUALIFICATIONS & EXPERIENCE REQUIREMENTSHigh School diploma or GED requiredPrevious receptionist experience requiredPrior work/life experiences, preferably in a healthcare setting.BenefitsAs a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.About UsA family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, \"to reach out with our hearts and touch the hearts of others.\" Through this effort we create \"Caring Communities\" where staff, residents, clients, and family members care for and about one another.