Receptionist

CommuniCare Health; Richmond Heights (OH); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision coverage

401(k) with match

Flexible Spending Accounts

Job summary

Grande Pointe Healthcare Community, part of the CommuniCare Family of Companies, is hiring a Full Time Receptionist for our Richmond Heights, OH location. You will greet visitors, answer calls, direct inquiries, and manage front-desk communications to uphold a welcoming, professional image.

Requirements include a High School diploma or GED and prior receptionist experience, preferably in healthcare. Familiarity with paging/telephone systems is helpful.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience preferred, ideally in healthcare.
• Strong communication and customer-service skills.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate person or department.
• Take accurate messages and ensure delivery to staff.
• Operate paging/telephone system as required.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in training, orientation, and licensure activities.
• Adhere to center policies, quality and safety standards.

Skills

Phone etiquette

Visitor greeting

Communication skills

Customer service

Education

High School diploma or GED

Tools

Paging/telephone system

Job description

Receptionist## ReceptionistApply: Grande Pointe Healthcare Community: Full time: Posted Today: R-0000123808**Job Address:**3 Merit DriveRichmond Heights, OH 44143**Grande Pointe Healthcare Center**, a member of the CommuniCare Family of Companies, is currently recruiting for a **Full Time Receptionist** to join our team. **PURPOSE/BELIEF STATEMENT:**The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them.**JOB DUTIES & RESPONSIBILITIES*** Answer telephone, determine nature of call, and direct caller to appropriate individual or department* Take accurate messages when personnel are unavailable and ensure accurate delivery* Operate paging/telephone system as required* Greet and direct visitors to the appropriate personnel* Provide administrative support as assigned* Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.* Perform other related activities as assigned or requested.* Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards. **QUALIFICATIONS & EXPERIENCE REQUIREMENTS*** High School diploma or GED required* Previous receptionist experience required* Prior work/life experiences, preferably in a healthcare setting. **BENEFITS**As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts. **ABOUT US**Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional, person‐centered care as a national leader in post‐acute services for individuals with chronic or complex conditions. Today, our more than 105 skilled nursing and long‐term care facilities serve nearly 13,000 residents at any given time.To support our centers and ensure long‐term success and continuity of care, CommuniCare has developed integrated lines of business spanning the full continuum of care. These specialized solutions include chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. Together, they enable us to deliver sophisticated, coordinated, and transformative care beyond the walls of our facilities.Our mission, *Serve with Pride*, is evident in the quality and consistency residents, families, and community partners have come to expect and trust. With more than 14,000 employees serving communities across Ohio, Indiana, Virginia, and West Virginia, we are dedicated to improving the lives of our residents by placing extraordinary service above all else.We continue to raise the bar and innovate wherever possible to enhance quality of life—creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide.