Receptionist

CommuniCare Health Services; Kentucky; On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Life and disability plans

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

Northwestern Healthcare Center, a member of the CommuniCare Family of Companies, is recruiting for a full-time Receptionist. The role involves greeting visitors, handling calls, and providing essential administrative support to ensure smooth front-desk operations.

We offer training, a team-oriented environment, and competitive benefits as part of a broader CommuniCare network.

Qualifications

• High School diploma or GED required.
• Previous receptionist experience required.
• Prior work in a healthcare setting preferred.

Responsibilities

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department.
• Take accurate messages when personnel are unavailable and ensure accurate delivery.
• Operate paging/telephone system as required.
• Greet and direct visitors to the appropriate personnel.
• Provide administrative support as assigned.
• Participate in scheduled training and orientation to maintain licensure and team certification.
• Perform other related activities as assigned.
• Maintain and follow center policies, safety and infection control standards.

Skills

Receptionist experience

Healthcare setting experience

Education

High School diploma or GED

Job description

Job Address:

570 North Rocky River DriveBerea, OH 44017

Northwestern Healthcare Center , a member of the CommuniCare Family of Companies, is currently recruiting for a Full Time Receptionist to join our team.

Pay Rate: $15 /hour

PURPOSE/BELIEF STATEMENT:

The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.

JOB DUTIES & RESPONSIBILITIES

• Answer telephone, determine nature of call, and direct caller to appropriate individual or department
• Take accurate messages when personnel are unavailable and ensure accurate delivery
• Operate paging/telephone system as required
• Greet and direct visitors to the appropriate personnel
• Provide administrative support as assigned
• Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure of self and certification of team and enhance quality of care.
• Perform other related activities as assigned or requested.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.

QUALIFICATIONS & EXPERIENCE REQUIREMENTS

• High School diploma or GED required
• Previous receptionist experience required
• Prior work/life experiences, preferably in a healthcare setting.

BENEFITS

As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

ABOUT US

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, “to reach out with our hearts and touch the hearts of others.” Through this effort we create “Caring Communities” where staff, residents, clients, and family members care for and about one another.