Receptionist

Mission Pet Health; Park City (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, Vision

401k

Educational assistance

Professional network

Pet discounts

Teladoc access

Job summary

Mission Pet Health in Park City, UT seeks a friendly receptionist to be the face of our clinic. You will handle a multi-line phone system, greet clients warmly, and ensure accurate medical records and scheduling to keep our team running smoothly.

If you enjoy helping pets and their families, have strong communication and organizational skills, experience with veterinary software, and can work weekends or holidays, this role offers competitive pay and a supportive network.

Qualifications

• Experience in customer-facing roles.
• Excellent communication and multitasking abilities.
• Strong organizational skills and attention to detail.
• Flexible schedule including weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure Seamless Care Coordination: maintain accurate medical records and manage appointment schedules.
• Handle financial transactions to support smooth hospital operations.
• Advocate for Pet Health: educate clients on preventative care and services.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

When you join Silver Creek Animal Clinic, you become part of a deeply committed group dedicated to providing the best possible care to the pets of Park City, Utah. Our mission is built on compassion and excellence, a commitment reflected in our outstanding 4.8-star Google rating, which demonstrates the profound trust we have earned within our community. We believe strongly in collaboration, knowing that when every member of the team feels supported, we all do our best work. This is a unique opportunity for you to step into a role where your expertise is valued from day one. As a teammate here, you will find yourself within a supportive national network that prioritizes your professional journey. While we focus intently on local patient care, we ensure our teammates have access to resources that foster continuous education and growth. We are invested in your success, offering programs designed to help you achieve your ambitious career goals, whether that means becoming a credentialed technician, moving into leadership, or accessing specialized training. We understand that stability and opportunity are crucial, and we strive to provide the environment needed for every teammate to succeed. The quality of medicine you practice is our highest priority. We believe in empowering our veterinarians and veterinary technicians with the tools they need to offer exceptional care. You will have access to internal specialty consultations across a wide range of disciplines, ensuring that even complex cases benefit from deep expertise and collaborative insight. Our network ensures that the commitment to modern diagnostics and treatment protocols remains absolute, allowing you to continually elevate the standard of care for your patients without geographical limitations. We are committed to fostering an environment where medical excellence is simply the baseline expectation. Located in beautiful Park City, Utah, Silver Creek Animal Clinic offers more than just a rewarding career; it offers an unmatched quality of life. Park City is famous worldwide for its breathtaking scenery and unparalleled access to outdoor recreation, including world‑class skiing, hiking, and mountain biking. When you are not caring for our patients, you can immerse yourself in a vibrant, upscale community known for its cultural events, independent restaurants, and mountain lifestyle. This setting provides the perfect backdrop for professionals looking for both career satisfaction and an active, engaging place to call home.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

How You're Supported

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing: We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.
• The Power of a Network: Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Valuable Perks: Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.