Receptionist

Oklahoma Heart Hospital; Oklahoma City (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Disability insurance

EAP

Paid Time Off

Continuing education

Job summary

Oklahoma Heart Hospital is seeking a friendly, detail‑oriented front desk coordinator to support the clinic flow in a fast-paced environment.

You will greet patients, collect payments, and coordinate appointments while helping patients navigate insurance verification and documentation processes at the hospital. Join a compassionate team focused on quality patient care.

Qualifications

• High school diploma required.
• Prefer 1 year front office experience in a medical setting.
• Knowledge of EPIC and medical terminology is desirable.

Responsibilities

• Greet and check out patients after clinic appointments, collect co-pays/deductibles/co-insurance, and verify authorizations.
• Greet and check-in patients arriving for clinic appointments; ensure paperwork is complete and route charts to the correct location.

Skills

Customer service

Phone etiquette

Medical terminology

Education

High school diploma or equivalent

Tools

EPIC scheduling system

Windows-based software

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You’ll Love Working Here:

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can't wait for you to join our heart-centered team!

Responsibilities

Responsible for greeting and checking patients out after their clinic appointments, scheduling return appointments, collecting co-pays, deductibles, and co-insurance, and completion of authorization process and insurance benefits verification. Also responsible for greeting and checking-in patients arriving for clinic appointments. This position will ensure proper paperwork is completed, and route patient chart to appropriate location. Serves as a liaison between patient and medical support staff.

Responsible for greeting and checking patients out after their clinic appointments, scheduling return appointments, collecting co-pays, deductibles, and co-insurance, and completion of authorization process and insurance benefits verification. Also responsible for greeting and checking-in patients arriving for clinic appointments. This position will ensure proper paperwork is completed, and route patient chart to appropriate location. Serves as a liaison between patient and medical support staff.

Qualifications

Education: High school diploma or equivalent required.

Experience: Prefer one (1) year work experience, preferably in a medical front office setting; Knowledge of medical terminology desirable; Microsoft Word and computer experience

Working Knowledge: Knowledge of medical front office procedures; Knowledge of EPIC computer scheduling system; Ability to utilize Windows-based software programs; Skill in greeting patients and answering a busy multi-line telephone in a pleasant and helpful manner; Skill in operating a computer, photocopy machine, and telephone system

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.