Receptionist/ Ardmore

Oklahoma Heart Hospital, L.L.C.; Ardmore, Northern (OK, KY); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Disability insurance (short/long-term)

EAP (Employee Assistance Programs)

PTO

Extended Medical Benefits (EMB)

Continuing education

Job summary

Oklahoma Heart Hospital, L.L.C. is seeking personnel to provide exceptional customer service during patient check-in and check-out. You will ensure accurate registration, scheduling, insurance verification, and payment collection to support smooth patient flow.

Responsibilities include greeting patients, verifying benefits, collecting payments, and coordinating follow-up appointments with clinical staff, while maintaining confidentiality and professionalism.

Qualifications

• High school diploma or equivalent required.
• 1+ year of medical office experience preferred.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Verify insurance eligibility and benefits; obtain prior authorizations as needed.
• Collect co-pays, deductibles, and other payments from patients.
• Schedule follow-up appointments and coordinate referrals as needed.
• Ensure accurate registration and clinical paperwork is completed.

Skills

Customer service

Registration

Insurance verification

Scheduling

Payment collection

Education

High School Diploma

Job description

Overview

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits:
  • Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Long-term and short-term disability
  • Employee Assistance Programs (EAP)
  • Paid Time Off (PTO)
  • Extended Medical Benefits (EMB)
  • Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can't wait for you to join our heart-centered team!

Responsibilities

Provides exceptional customer service by assisting patients throughout the check-in and check-out process while ensuring accurate registration, scheduling, insurance verification, and payment collection.

Essential Duties and Responsibilities

• Greet patients and complete the check-in and check-out process.
• Verify insurance eligibility and benefits and obtain required prior authorizations.
• Collect co-pays, deductibles, co-insurance, and other patient payments.
• Schedule follow-up appointments and coordinate referrals as needed.
• Ensure all registration, consent, and clinical paperwork is completed accurately.
• Update and maintain accurate patient demographic and insurance information.
• Route patient charts and documentation to the appropriate clinical staff.
• Serve as a liaison between patients, providers, and clinical support staff to facilitate efficient patient flow.
• Provide courteous, professional customer service while maintaining patient confidentiality.

Qualifications

Education: High school diploma or equivalent required.

Experience: One (1) plus year of medical office experience preferred.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.