RECEPTIONIST

Talentify; North Charleston (SC); On-site; USD 19,000 - 25,000; Part time

Job summary

Palmetto Lowcountry Behavioral Health is seeking a PRN Receptionist to create a welcoming first impression and keep the front desk running smoothly in a fast-paced environment, serving guests and staff with professionalism.

Key duties include answering and routing calls on a multi-line system, greeting visitors, signing in guests, issuing badges, guiding people to the correct departments, handling patient belongings, maintaining Needs Assessment and referral documentation, and providing clerical

Qualifications

• High school diploma or GED required.
• At least 1 year of experience with a multi-line phone system is preferred.
• BLS certification required; CPI preferred.

Responsibilities

• Answer and respond to incoming telephone calls in a courteous, customer-friendly manner.
• Provide information or directions to callers.
• Greet visitors and issue badges.
• Direct visitors and patients to the correct locations or staff.
• Manage patient items brought in by visitors.
• Maintain documentation related to Needs Assessment and referral calls.
• Provide clerical support as needed by department head.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Front desk

Multiline phone system

Education

High School diploma or GED

Tools

Multi-line phone system

Job description

Responsibilities

Are you friendly, organized, and great with people? Palmetto Lowcountry Behavioral is looking for you! We are currently recruiting for a PRN Receptionist. Someone who can create a welcoming first impression while keeping our front desk running smoothly. If you enjoy a face-paced environment and being the go-to person for guests and staff, this role is for you!

Position Summary

The Receptionist facilitates the flow of hospital's communication; provides customer-friendly environment for customers and staff via telephone and face-to-face communication. Communicates department information and updates to receptionists and staff members providing coverage at the front desk.

Key Responsibilities

• Appropriately answers and responds to incoming telephone calls in a courteous and customer-friendly manner
• Provides requested information or direction to callers
• Greets and responds to visitors in a customer-friendly manner
• Manages visitors sign-in and gives visitors badges
• Directs and assists visitors and patients to the correct location or staff members as appropriate
• Manages patient items brought in by visitors
• Maintains documentation related to Needs Assessment and referral calls
• Provides clerical support to hospital as needed and assinged by department head
• Performs other duties as assigned/required by this position

Schedule

Evenings, Nights, & weekends

Palmetto Lowcountry Behavioral Health, a subsidiary of UHS, is located on the beautiful Ashley River near Charleston, SC, Palmetto Lowcountry Behavioral Health lends a helping hand to people struggling with mental health and substance use disorders. At Palmetto Behavioral Health we are looking for exceptional people who share our mission of providing superior quality healthcare services and our culture of Service Excellence: treat everyone as a guest, demonstrate professionalism and excellence, practice teamwork.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: High School diploma or GED required

Experience: 1 year experience with multi-line phone system preferred

Licensure/Competency: BLS is required; CPI is preferred

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.