Receptionist

Ares Management; Newport Beach (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with company match

Paid time off and holidays

Commuter benefits

Job summary

Ares Management is seeking a Receptionist for our Corporate Services Department in Newport Beach. You will be the first face of the firm, welcoming clients and vendors and directing inquiries to the right contacts.

The role includes calendar management, travel arrangements, and expense reporting to support busy professionals. Required are a Bachelor’s degree or equivalent, 2–3 years of corporate receptionist experience, and strong MS Office skills.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2–3 years of receptionist/administrative experience in a corporate environment.
• Strong MS Office skills (Outlook, Word, Excel, PowerPoint) and IT aptitude.
• Excellent verbal and written communication and professional demeanor.
• Ability to multitask and provide exemplary client service.

Responsibilities

• Open and close the front desk during the 8:00AM–4:30PM shift.
• Welcome clients and guests, connecting them to their Ares contact.
• Assist with conference room scheduling and coordinate external catering as needed.
• Submit facility and technology requests as needed.
• Answer a high volume of calls and emails and route to the right parties.
• Provide administrative support: calendars, expense reports, travel bookings.
• Collaborate with administrative staff for backup coverage and supplies.
• Work independently with strong attention to detail and prioritization.
• Contribute to process improvements for front desk operations.

Skills

Microsoft Office

Telephone etiquette

Communication skills

Attention to detail

Team player

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Job description

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

Ares Management is seeking a Receptionist with exceptional multi-tasking skills for our Corporate Services Department to provide professional level support services to staff, clients, and vendors in our Newport Beach office. This role will represent the firm by acting as the first point of contact with visiting clients and vendors to ensure a warm welcome and a smooth experience. The role also entails answering, screening, and directing phone calls to the appropriate departments and individuals at the firm. Our Receptionist roles additionally provide administrative support to eligible business professionals, including a range of responsibilities such as managing calendars, coordinating travel, and coordinating expense reports, to supplement general front desk responsibilities.

Primary Functions And Essential Responsibilities

• Open and close reception front desk (8:00AM – 4:30PM) and monitor the reception area during assigned shift.
• Act as a "go to" point of contact for clients and guests, welcoming them to the firm in a professional manner and connecting them with their Ares point of contact.
• Assist as needed with conference room allocation decision-making and coordinate with external catering companies where needed to provide catering for meetings.
• Submit facility and technology requests as needed for items that need to be addressed.
• Answer a high volume of reception desk calls and emails and route them to the appropriate parties.
• Provide ongoing administrative support to a set of professionals, including calendaring, expense reports, phone coverage and travel booking, as well as other support needs as required.
• Work collaboratively with other administrative staff to provide backup coverage, stocking supplies, and facilities requests, as needed.
• Work independently and prioritize tasks with a high level of attention to detail.
• Demonstrate a strong understanding of front desk responsibilities and procedures, with the ability to contribute to ongoing process improvement discussions

Qualifications

Education:

• Bachelor’s degree or equivalent work experience required

Experience Required

• 2-3 years of experience in a receptionist or administrative role, preferably in a corporate environment

General Requirements

• Knowledge of Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)
• Positive attitude
• Excellent telephone etiquette
• Professional demeanor and appearance
• Ability to provide exemplary service to clients and co-workers
• Excellent verbal and written communication skills
• Well-organized, with strong attention to detail
• Ability to prioritize work and handling multiple tasks simultaneously
• Flexibility in terms of accepting process changes, variable work volume and new ideas
• A team player with the ability to work with diverse personalities

Reporting Relationships

Administrative Manager

Compensation

The anticipated rate for this position is listed below. Total compensation may also include a discretionary performance-based bonus.

$55,000 - $65,000

The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.

Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.