Receptionist

The Blossoms At Newport; Newport (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

The Blossoms At Newport is seeking a Receptionist to manage clerical operations within the facility and provide support to all disciplines. This role includes front desk oversight, accounts payable, purchasing, and adherence to regulatory and company policies.

As part of the administrative team, you will interact with residents, families, and staff in a warm, professional manner, ensuring confidentiality, compliance, and a calm, welcoming environment in the facility.

Qualifications

• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates knowledge of and complies with Code of Conduct and Corporate Compliance
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a respectful manner

Responsibilities

• Assumes responsibility for clerical operations of the facility
• Maintains and updates physician licensure, credentials and insurance information
• Oversees front desk operations and accounts payable for all departments
• Updates and preserves facility contracts and ensures adherence to policies and procedures
• Participates in orientation of new staff and supports a calm, warm facility environment

Job description

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee’s anniversary date
• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team
• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs
• Provides clerical support to the Administrator and respective disciplines
• Assists with answering phones, running facility errands, and maintaining personnel files
• Demonstrates responsibility for purchasing and accounts payable for all departments
• Updates and preserves all current facility contracts
• Maintains and updates all physician licensure, credentials and insurance information
• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance
• Program when performing work functions
• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident
• Information
• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgmental, supportive and calm manner
• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner
• Is aware of Resident Abuse Reporting Law
• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude
• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility
• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning