Receptionist

The Blossoms at West Dixon; Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

The Blossoms at West Dixon is seeking a Receptionist to manage clerical operations at the facility. You will provide clerical support, assist with accounts payable, purchasing, and front desk duties, while adhering to regulations and company policies.

In this role you will answer phones, run facility errands, maintain personnel files, coordinate with administrators, and uphold resident rights and confidentiality in a calm, respectful manner.

Qualifications

• Clerical duties experience preferred but not required.
• Ability to interact with residents, family members, and staff in a calm, supportive manner.
• Strong organizational and front desk coordination skills.

Responsibilities

• Attends to front desk operations and clerical tasks.
• Provides clerical support to Administrator and various disciplines.
• Handles phones, errands, and maintains personnel files.
• Manages accounts payable and purchasing for departments.
• Maintains and updates facility contracts and licensure/insurance information.
• Ensures compliance with Code of Conduct and Corporate Compliance policies.
• Supports orientation of new staff and fosters a warm, calm facility environment.

Job description

Immediate Start Available

The Receptionist assumes responsibility for the clerical operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Job Knowledge/Duties:

• Attends all mandatory in-services by the employee's anniversary date

• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team

• Demonstrates ability to adjust to changes in unit/shift assignments to meet facility needs

• Provides clerical support to the Administrator and respective disciplines

• Assists with answering phones, running facility errands, and maintaining personnel files

• Demonstrates responsibility for purchasing and accounts payable for all departments

• Updates and preserves all current facility contracts

• Maintains and updates all physician licensure, credentials and insurance information

• Demonstrates knowledge of and complies with the Code of Conduct and Corporate Compliance

• Program when performing work functions

• Is aware of, and adheres to, Resident's Bill of Rights and Confidentiality of Resident

• Information

• Interacts with residents, family members, co-workers, clinical and ancillary staff in a non- judgemental, supportive and calm manner

• Addresses family satisfaction issues immediately and assists in resolving the matter in a professional manner

• Is aware of Resident Abuse Reporting Law

• Participates as assigned in the orientation of new staff and demonstrates a positive, helpful and enthusiastic attitude

• Creates and maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment throughout the facility

• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning