Receptionist

[salon]718; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Salon 718 in New York is seeking a Guest Engagement Specialist to welcome guests, set the tone, and ensure every visit feels warm and effortless.

You will manage booking flow, assist stylists with scheduling, and anticipate guest needs to maintain a calm, elevated environment while delivering exceptional service.

Qualifications

• Warm, welcoming demeanor and strong people skills.
• High level of organization and meticulous attention to detail.
• Ability to multitask in a fast-paced environment.
• Natural communicator with a passion for helping people.

Responsibilities

• Welcome guests and set the tone for their visit.
• Manage booking flow and guest communication.
• Support stylists with schedule flow and guest transitions.
• Anticipate guest needs before they ask.
• Help maintain a calm, elevated salon environment.

Skills

Emotional intelligence

Organized

Detail-oriented

Multitasking

Communication

Job description

Guest Engagement Specialist at Salon 718

Job Description

The Experience Starts With You.

At Salon 718, guest experience is not just front desk — it is relationship building, energy setting, and culture leadership.

You are often the first and last impression of the salon, and your role is essential to how guests feel about their entire visit.

Who You Are

You are:

• Warm, welcoming, and emotionally intelligent
• Highly organized and detail-oriented
• Comfortable multitasking in a fast-paced environment
• A natural communicator who loves helping people

What You'll Do Daily

• Welcome guests and set the tone for their visit
• Manage booking flow and guest communication
• Support stylists with schedule flow and guest transitions
• Anticipate guest needs before they ask
• Help maintain a calm, elevated salon environment