Receptionist

H&R Block; Morgantown (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Wellbeing program

Diversity and caregiver support

Various discounts on services

Job summary

A leading tax service provider is looking for a seasonal Receptionist to provide excellent customer service, schedule appointments, and maintain office organization. This role requires a high school diploma, strong organizational skills, and ability to work in a fast-paced environment. Benefits include health support programs and various discounts, all within a connected culture where diversity is celebrated.

Qualifications

• Previous experience in a customer service environment.
• Ability to work a flexible schedule.
• Experience in a fast-paced environment.
• Experience working in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with suitable tax professionals.
• Schedule clients according to their preferences.
• Maintain office cleanliness and organization.
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

Skills

Customer service experience

Strong organizational skills

Ability to multi-task

Computer proficiency

Microsoft Office

Strong communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Receptionist – H&R Block

Join to apply for the Receptionist role at H&R Block.

Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

It would be even better if you also had…

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

What you’ll bring to the team

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

Your Expertise

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with the ability to use Microsoft Office

Why work for us

We believe and invest in our people by committing to their total well‑being. Our benefit offerings can help associates plan for their unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan
• Click here to checkout all available benefits

The Community You Will Join

At H&R Block, we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.