Client Services Representative

H&R Block; Boise (ID); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Employee Assistance Program

Wellbeing program

Neurodiversity and caregiver support

Discounts on everyday items

Medical Coverage

401k Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

A well-known tax preparation company in Boise, Idaho is looking for a Client Service Professional/Receptionist. This role involves answering phones, greeting clients, and matching them with the best tax professionals. Ideal candidates will have customer service experience and strong organizational skills. Join a company that values diversity and invests in its employees' well-being.

Qualifications

• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience is a plus.

Responsibilities

• Answer phones and greet clients in a personalized manner.
• Match clients with the best-suited tax professional.
• Schedule clients as needed.
• Ensure client needs are met during service.
• Maintain office cleanliness and organization.
• Other duties as assigned.

Skills

Experience working in a fast-paced environment

Customer service

Multi-tasking

Organizational skills

Time-management skills

Computer proficiency with Microsoft Office

Education

High school diploma or equivalent

Job description

A Typical Day

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

It would be even better if you also had...

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

What you'll bring to the team

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Your expertise:

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

Why work for us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
• Click here to checkout all available benefits.

Community you will join

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

Equal Opportunity Employer

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Join us

If you’re looking to make an impact, H&R Block is the place for you.