Receptionist

Service Corporation International; Miami (FL); On-site; USD 32,000 - 36,000; Full time

Job summary

Service Corporation International in Miami is seeking a receptionist to greet visitors, answer calls, direct inquiries, and support day-to-day front desk operations.

The role requires a high school diploma, strong MS Office skills, a professional phone manner, and the ability to handle sensitive information with tact. You will join a compassionate team and maintain a welcoming lobby and records.

Qualifications

• High School Diploma or equivalent.
• Six months receptionist/administrative support experience preferred.
• Proficient with MS Office; strong phone etiquette and confidentiality.
• Professional interpersonal skills to handle sensitive situations.

Responsibilities

• Greet guests and direct them to appropriate staff.
• Answer, screen, and route incoming calls.
• Notify staff of appointments and escort visitors.
• Maintain front desk area and provide beverages as needed.
• Receive mail and packages; maintain filing systems.
• May perform light typing or data entry.

Skills

MS Office Suite

Clear and professional speaking voice

Interpersonal skills

Poise and diplomacy

Education

High School Diploma or equivalent

Tools

Telephone systems

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

Receptionist JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

• Education High School Diploma or equivalent
• Experience Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier
• Knowledge, Skills and Abilities Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 33167

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Miami

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

\"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.