Receptionist

Power Road Animal Hospital, LLC; Mesa (AZ); On-site; USD 23,419 - 29,618; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability insurance

Teladoc access

Pet care discount

EAP (Employee Assistance Program)

Job summary

Power Road Animal Hospital, LLC in Mesa, AZ is hiring a receptionist to join a compassionate, clinically strong veterinary team. You will manage a multi-line phone system, greet clients warmly, and help coordinate care and scheduling in a fast-paced practice with a focus on preventive medicine and urgent care where needed.

The ideal candidate brings excellent communication and organizational skills, flexibility for weekends/holidays, and experience with veterinary software.

Qualifications

• Be the Director of First Impressions by managing a multi-line phone system and greeting clients with compassion.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Educate clients on preventive care and other hospital services to ensure quality pet health.
• Demonstrate empathy, professionalism, and respect in every interaction with clients and pets.

Responsibilities

• Be the Director of First Impressions: greet clients, answer calls, and reflect compassionate care.
• Ensure Seamless Care Coordination: manage records, appointments, and payments efficiently.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: maintain a calm, respectful atmosphere for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Weekend availability

Multitasking

Tools

Veterinary software

Job description

Power Road Animal Hospital is dedicated to being a partner in pet healthcare, providing comprehensive veterinary and urgent care to the Mesa community since 2010. Our commitment to high-quality medicine has earned us strong local recognition, including being named Best Veterinarian Hospital multiple times by both the East Valley Tribune and The Mesa Tribune. You will join a clinically strong practice where the community has shown immense trust, reflected in our excellent 4.8-star Google rating. If you are seeking a role where you can contribute to a highly regarded and compassionate medical team, this is where you will find your next opportunity.As a proud member of Arizona Healthy Pet Hospitals, our practice operates within a premier hospital group dedicated to caring for pet-family members with tenderness and compassion. This membership provides the foundation for our supportive and collaborative environment, ensuring that every teammate is empowered to deliver the highest level of care. You will work alongside a robust team of multiple experienced veterinarians, including a dedicated Medical Director, fostering a setting where you can grow your skills and do your best work every day.You will practice small animal medicine focused on preventing illness and pain, utilizing our full-service facility to manage a wide range of cases. We are equipped for advanced care, including comprehensive Wellness and Prevention programs, advanced Testing and Diagnostics, and complex Surgical Procedures. We also provide necessary Urgent Care and Emergency services, ensuring you have the opportunity to manage both routine pet wellness and acute, advanced cases. Our commitment remains rooted in providing the best medical care to our community.Located in Mesa, Arizona, you will be part of a dynamic and growing community that has relied on our consistent and award-winning care for over a decade. Mesa is situated in the East Valley, giving you access to the extensive amenities of the greater Phoenix metropolitan area while serving a loyal local client base. When you join us in Mesa, you are becoming an integral part of a trusted veterinary clinic dedicated to serving the pets of this vibrant Arizona community and assisting owners in giving their pet-family members a happy and healthy life.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $17-$21.50 per hour based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.
• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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