Receptionist

Melrose HealthCare; Melrose (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off (vacation, sick, holiday

Medical

Vision

Life Insurance

401(k)

Life Assistance Program

Home and Auto Insurance Discounts

Verizon wireless discounts (22%)

Job summary

Next Step Healthcare seeks a proactive Receptionist to provide frontline reception and administrative support at our Skilled Nursing center. You will be the first point of contact for residents and visitors, handle calls, assist with the nurse call system, and help maintain a welcoming, secure environment.

The ideal candidate will have strong customer service, basic computer skills, and the ability to multitask while delivering personalized support to residents, families and medical

Qualifications

• One year of customer service experience preferred.
• Basic computer skills required.
• Must be proficient with Microsoft Office 365 and other software programs.
• Must be able to create spreadsheets and graphs.
• Ability to lift up to 25 pounds.
• Must pass CORI background check.
• High school Diploma or GED required.

Responsibilities

• Serve as the first impression for visitors at the reception desk.
• Provide reception and administrative support for the Skilled Nursing center.
• Answer phones and manage the nurse call system.
• Assist residents, families and medical professionals with courteous service.

Skills

Customer service

Computer skills

Microsoft Office 365

Spreadsheet creation

Physical ability

Education

High school Diploma or GED

Tools

Microsoft Office 365

Job description

At Next Step Healthcare, we know that working in the healthcare industry is more than just a job – it’s a way of life reserved for the most compassionate, caring, and hard-working individuals. We are privileged to work alongside people who believe, like we do, that locally owned and operated healthcare facilities should go beyond simply “meeting the needs” of its residents.

POSITION SUMMARY:

We are seeking an energetic, self-motivated, multi-tasking individual to join us as a Receptionist. The Receptionist is responsible for providing reception and administrative services for the Skilled Nursing center. This position reports to the Business Office Manager and operates within established organizational and departmental policies and procedures.

RESPONSIBILITIES:

We are looking for an individual to join our team andto be the first impression for visitors at our reception desk. The right candidate will have an outgoing personality, great customer service skills and a courteous attitude. Our front desk duties include, but are not limited to, welcoming residents and visitors, being the central hub for the nurse call system, answering phones, and maintaining an awareness of general building security. The ideal candidate will be able to multi-task while also providing personalized customer service to residents, families and medical professionals.

Qualifications and Skills

• One year of customer service experience is preferred.
• Basic computer skills required.
• Must be proficient with Microsoft office 365 and other software programs.
• Must be able to create spread sheets and graphs.
• Ability to lift up to 25 pounds.
• Must pass CORI background check.
• High school Diploma or GED required.

Benefits include but not limited to:

• Paid time off (vacation, sick, holiday)
• Medical
• Vision
• Life Insurance
• 401(k)
• Life Assistance Program
• Home and Auto Insurance Discounts
• Verizon wireless discounts (22% discount)

If you have a passion for helping people, for making them feel safe, respected, cared for and listened to, then your next step is with us.

Next Step Healthcare is an Equal Opportunity / Aff Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.