Receptionist

Mission Pet Health; Matawan (NJ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Discounted veterinary care for your 1:

Teladoc access

401k retirement plan

Job summary

Berg Animal Hospital in Matawan, NJ is seeking an enthusiastic receptionist to manage a multi-line phone system, greet clients, and coordinate care with the veterinary team. You will maintain appointments, handle payments, and assist with client education in a fast-paced environment.

This role offers weekends/holidays as needed, with a salary range of $18.00-$20.00 per hour based on experience. You will join a supportive network with strong growth opportunities within Mission Pet Health.

Qualifications

• Passion for excellent customer service.
• Strong communication skills under pressure.
• Good organizational skills and multitasking.
• Collaborative team player with flexibility for weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Schedule appointments and maintain medical records.
• Handle financial transactions and front-desk duties.
• Educate clients on services and preventative care.
• Provide compassionate, empathetic patient care to clients.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Tools

Veterinary software

Job description

If you are looking for a practice where quality of care and community connection define the daily mission, welcome to Berg Animal Hospital. Located in Matawan, NJ, we are proud to maintain AAHA accreditation, demonstrating our deep commitment to veterinary excellence in small animal practice. Our reputation for quality is reflected in the trust the community places in us, evidenced by our excellent 4.6-star Google rating. We offer you the opportunity to join a dedicated team focused on advancing your career while delivering compassionate medicine. We understand that support is crucial for teammates to grow and succeed. Our hospital is part of a robust network dedicated to fostering strong organizational culture and deep professional development. This means you have immediate access to extensive resources designed to help you achieve your career goals, whether that involves pursuing specialty skills, attaining credentialed technician status, or moving into future leadership roles. We prioritize workflow support and education, ensuring that all teammates can focus on patient care knowing their long‑term growth is secured. Delivering the highest standard of small animal care is non‑negotiable, a commitment reinforced by our AAHA accreditation. While you focus on providing compassionate care, our affiliation provides access to advanced medical resources and support. This includes internal specialty consultations for complex cases, ensuring you always have expert insights when developing treatment plans. We maintain strong standards for facility organization and modern medical protocols, empowering you to perform sophisticated diagnostics and treatment consistently. Matawan, New Jersey, offers the perfect blend of suburban comfort and regional accessibility. This area is known for its strong community atmosphere and excellent schools, making it an ideal place to establish roots. You are positioned centrally, allowing for easy weekend trips to the famed beaches of the Jersey Shore or quick drives into New York City for unparalleled dining and cultural experiences. Joining Berg Animal Hospital places you in a welcoming community where your professional life balances beautifully with a high quality of personal life.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $18.00-$20.00 based on experience.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The salary range for this position is $18.00-$20.00 based on experience.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.