Receptionist

Hill Valley Healthcare; Lynchburg (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Growth opportunities

Diversity & inclusion

Awards & recognition

Job summary

Guggenheimer Health & Rehab is seeking a friendly Receptionist to be the first point of contact for residents, visitors, and staff. You will greet guests, manage calls, guide visitors, and support administrative tasks to maintain a welcoming, efficient environment.

The role emphasizes exceptional communication, reliability, and a proactive approach to information and directions within a caregiving facility.

Qualifications

• Proven working experience in a relevant field.
• Ability to work independently and stay motivated.
• Customer service orientation with a friendly demeanor.
• Strong prioritization and time management skills.
• Professionalism coupled with speed and attention to detail.
• Proficient in the English language.
• High school degree.

Responsibilities

• Greet the public in an inviting and friendly manner.
• Offer refreshments and engage in light conversation.
• Direct callers to the appropriate person or department.
• Take accurate messages and route them accordingly.
• Escort visitors to resident rooms or other areas.
• Provide general information and directions about the facility.
• Ensure compliance with rules and report suspicious activities.
• Assist in orienting new associates.
• Perform various administrative support tasks.

Skills

Customer service

Communication

Time management

Independent work

Attention to detail

Professionalism

English language

Education

High school diploma

Job description

Guggenheimer Health & Rehab

Guggenheimer Health & Rehab is seeking a friendly and professional Receptionist to join our team! As the first point of contact for our residents, visitors, and staff, you will play a key role in creating a welcoming and efficient environment. If you have excellent communication skills, strong attention to detail, and a passion for customer service, we'd love to hear from you!

Your Mission:

• Exceptional Customer Service: Greet visitors with a smile, offer refreshments, engage in friendly conversations, and fulfill their requests.

• Effective Communication: Answer multiple line telephone, direct callers to the appropriate person or department, and take accurate messages.

• Guiding Guests: Escort visitors, when necessary, provide information about our facility and services, and ensure compliance with rules.

• Administrative Excellence: Assist in administrative tasks, maintain files, operate office machines, and order supplies as needed.

Your Responsibilities:

• Greet the public in an inviting and friendly manner

• Offer refreshments and engage in light conversation

• Direct callers to the appropriate person or department

• Take accurate messages and route them accordingly

• Escort visitors to resident rooms or other areas

• Provide general information and directions about the facility

• Ensure compliance with rules and report suspicious activities

• Assist in orienting new associates

• Perform various administrative support tasks

Your Skills:

• Proven working experience in a relevant field

• Ability to work independently and stay motivated

• Customer service orientation with a friendly demeanor

• Strong prioritization and time management skills

• Professionalism coupled with speed and attention to detail

• Proficient in the English language

• High school degree

What We Offer You:

• Attractive Compensation: Enjoy competitive pay that truly values your contributions and a comprehensive benefits package

• Opportunities for personal and professional growth

• Supportive and diverse work environment

• Recognition for your contributions through awards and programs

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for our job opportunities.