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Hill Valley Healthcare is seeking a friendly receptionist to welcome guests and support administrative needs at our facility. You will be the face of the organization, handling inquiries, directing visitors, and assisting with basic clerical tasks to ensure smooth daily operations.
This role requires weekend shifts (Saturday and Sunday) in a fast-paced environment. We value a professional demeanor, clear communication, and a commitment to high-quality customer service.
Are you ready to be the face of our facility, creating a warm and welcoming environment for our guests? As a receptionist, you will play a crucial role in providing exceptional customer service to our external public and supporting our administrative needs. If you are friendly, organized, and thrive in a fast-paced environment, we want you to be part of our team!
Exceptional Customer Service: Greet visitors with a smile, offer refreshments, engage in friendly conversations, and fulfill their requests.
Effective Communication: Answer multiple line telephone, direct callers to the appropriate person or department, and take accurate messages.
Guiding Guests: Escort visitors, when necessary, provide information about our facility and services, and ensure compliance with rules.
Administrative Excellence: Assist in administrative tasks, maintain files, operate office machines, and order supplies as needed.
Greet the public in an inviting and friendly manner
Offer refreshments and engage in light conversation
Direct callers to the appropriate person or department
Take accurate messages and route them accordingly
Escort visitors to resident rooms or other areas
Provide general information and directions about the facility
Ensure compliance with rules and report suspicious activities
Assist in orienting new associates
Perform various administrative support tasks
Proven working experience in a relevant field
Ability to work independently and stay motivated
Customer service orientation with a friendly demeanor
Strong prioritization and time management skills
Professionalism coupled with speed and attention to detail
Proficient in the English language
High school degree
Attractive Compensation: Enjoy competitive pay that truly values your contributions
Opportunities for personal and professional growth
Supportive and diverse work environment
Recognition for your contributions through awards and programs
We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for our job opportunities.