Receptionist

Holston Senior Living; Crowgeys (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Diverse environment

Awards programs

Job summary

Holston Senior Living in Virginia is seeking a friendly on-site receptionist to be the face of the facility. You will greet guests, answer multi-line calls, provide information about our services, and support daily administrative tasks.

The role requires excellent customer service, organization, reliability, and fluency in English. You will work with a caring team in a diverse environment, with opportunities for growth and a supportive workplace.

Qualifications

• Customer service experience required.
• Ability to work independently.
• Strong communication and time management.
• Professionalism with attention to detail.
• Proficiency in English.
• High school diploma or equivalent.

Responsibilities

• Greet visitors and answer inquiries.
• Direct calls and take messages.
• Escort visitors; provide information about the facility.
• Assist with general administrative tasks.
• Maintain files and assist with supplies as needed.

Skills

Customer service

Independent worker

Time management

Professional demeanor

English proficiency

High school diploma

Education

High School Diploma

Job description

Welcome to a Role That Makes a Difference! Join Our Team as a Receptionist!

Hours Saturday & Sunday

Create an Inviting Atmosphere and Provide Administrative Excellence

Are you ready to be the face of our facility, creating a warm and welcoming environment for our guests? As a receptionist, you will play a crucial role in providing exceptional customer service to our external public and supporting our administrative needs. If you are friendly, organized, and thrive in a fast-paced environment, we want you to be part of our team!

Your Mission:

• Exceptional Customer Service: Greet visitors with a smile, offer refreshments, engage in friendly conversations, and fulfill their requests.

• Effective Communication: Answer multiple line telephone, direct callers to the appropriate person or department, and take accurate messages.

• Guiding Guests: Escort visitors, when necessary, provide information about our facility and services, and ensure compliance with rules.

• Administrative Excellence: Assist in administrative tasks, maintain files, operate office machines, and order supplies as needed.

Your Responsibilities:

• Greet the public in an inviting and friendly manner

• Offer refreshments and engage in light conversation

• Direct callers to the appropriate person or department

• Take accurate messages and route them accordingly

• Escort visitors to resident rooms or other areas

• Provide general information and directions about the facility

• Ensure compliance with rules and report suspicious activities

• Assist in orienting new associates

• Perform various administrative support tasks

Your Skills:

• Proven working experience in a relevant field

• Ability to work independently and stay motivated

• Customer service orientation with a friendly demeanor

• Strong prioritization and time management skills

• Professionalism coupled with speed and attention to detail

• Proficient in the English language

• High school degree

What We Offer You:

• Attractive Compensation: Enjoy competitive pay that truly values your contributions

• Opportunities for personal and professional growth

• Supportive and diverse work environment

• Recognition for your contributions through awards and programs

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for our job opportunities.