Receptionist

Northridge Dental Group; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Northridge Dental Group is seeking a full-time, on-site Receptionist based in Los Angeles, CA. You will greet patients, handle calls, schedule appointments, and manage check-in/check-out processes while supporting day-to-day front desk operations.

The role emphasizes professional, courteous patient interactions, data entry accuracy, and collaboration with clinical staff in a welcoming dental practice environment.

Qualifications

• Strong customer service and communication skills to interact effectively with patients, visitors, and team members.
• Experience with receptionist duties and front desk operations in a healthcare or service-oriented environment.
• Proficient phone etiquette and the ability to manage multiple calls and inquiries professionally.
• Clerical skills, including data entry, scheduling, filing, and basic use of office software.
• Ability to stay organized, multitask, and work in a fast-paced setting with attention to detail.
• Prior experience in a dental or medical office is preferred but not required.
• High school diploma or equivalent; additional training in office administration or healthcare is a plus.

Responsibilities

• Greet patients and answer or direct phone calls.
• Schedule and confirm appointments; manage check-in and check-out.
• Coordinate with clinical staff and maintain accurate records.
• Process basic administrative forms and payments; keep front desk organized.

Skills

Customer service

Communication

Front desk

Multitasking

Data entry

Education

High school diploma or equivalent

Healthcare office training

Tools

Scheduling software

Phone system

Job description

Company Description

Northridge Dental Group is a comprehensive dental practice serving patients in the greater Los Angeles, CA area. The team provides a range of general and specialized dental services in a welcoming, patient-focused environment. The practice emphasizes high-quality care, clear communication, and a supportive experience for individuals and families. Northridge Dental Group values professionalism, reliability, and a collaborative approach to patient care, creating a positive workplace for clinical and administrative team members.

Role Description

The Receptionist is a full-time, on-site role based in Los Angeles, CA. This position is responsible for greeting patients, answering and directing phone calls, scheduling and confirming appointments, and managing patient check-in and check-out processes. Daily tasks include handling patient inquiries, coordinating with clinical staff, maintaining accurate records, and processing basic administrative forms and payments. The Receptionist also helps keep the front desk area organized, supports day-to-day office operations, and ensures a professional, courteous experience for all visitors and callers.

Qualifications

• Strong customer service and communication skills to interact effectively with patients, visitors, and team members.
• Experience with receptionist duties and front desk operations in a healthcare or service-oriented environment.
• Proficient phone etiquette and the ability to manage multiple calls and inquiries professionally.
• Clerical skills, including data entry, scheduling, filing, and basic use of office software.
• Ability to stay organized, multitask, and work in a fast-paced setting with attention to detail.
• Prior experience in a dental or medical office is preferred but not required.
• High school diploma or equivalent; additional training in office administration or healthcare is a plus.