Dental Receptionist & General Front Office

Assure Dental Family Care & Braces; Ontario (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Assure Dental Family Care & Braces is seeking a dedicated receptionist for our Ontario, CA office. This full-time position requires 1-3 years of dental experience and entails greeting patients, managing schedules, and ensuring an exceptional patient experience.

The ideal candidate should be organized, possess strong computer skills, and have a customer service background. Bilingual in Spanish is a plus. Join us to make a difference in people's lives!

Qualifications

• Entry-level position with 1-3 years of dental experience required.
• Strong people skills or customer service experience essential.
• Must be organized and possess computer skills.

Responsibilities

• Greet and assist patients as they arrive.
• Monitor and maintain the reception area.
• Handle phone calls and manage patient schedules.
• Ensure patient comfort and collect payments for appointments.
• Make outbound calls to reschedule appointments.

Skills

People skills

Customer service experience

Computer skills

Organizational skills

Bilingual in Spanish

Job description

• Full-time

Company Description

Smile Finders is a licensed referral service that is approved by The California State Board of Dental Examiners. Smile Finders offers referrals for General and Cosmetic Dentistry, Orthodontics (Braces), Periodontics (Gum Disease), Endodontics (Root Canal Therapy), Oral Surgery (Dental Implants and Wisdom Teeth) and Pedodontics (Children's Dental Specialist).

Our dental affiliate owns and operates many PREMIER dental facilities under different names in the Greater Los Angeles area. We are a company in growth and we are looking for qualified, team-oriented, people to promote the importance of routine dental health care and our business. We have over 45 years of collective management experience. Our offices are all beautifully appointed with state-of-the-art technology, including digital radiography. While our offices are very busy, we do not operate like a clinic. We desire to attract and retain quality-oriented staff that have excellent work ethic and communication skills. We pride ourselves on being ethical, consistent and dedicated.

Job Description

The receptionist is considered the first point of contact in the dental office. Receptionists will ensure that patients receive a great experience from the time they show up and leave from their dental appointment. They will also prepare charts and guide patients to complete forms, answer phones, and monitor patient schedules for upcoming appointments.

Primary Responsibilities

• Greeting and helping patients
• Monitor and maintain the reception room
• Pulling of charts and answering phones
• Keep all patients comfortable until called in to the back office for their appointment
• Monitor the seating time until patient is called to the back and keep patient updated
• Collecting payments due for that day's scheduled appointment
• Make outbound calls to patients and reschedule broken appointments

We will provide all necessary training to heighten your skills and enable you to competently communicate with patients and handle assigned operational business tasks. These positions will involve some Saturdays and some evening hours.

Qualifications

Requirements

• Entry level position
• 1-3 years Dental Experience required!
• Has people skills or customer service experience
• Computer skills
• Being organized
• Bilingual in Spanish a plus

Additional Information

Join us, do what you love and make a difference in people’s lives!