Receptionist

Cascadia EE LLC; Lake Oswego (OR); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Life insurance

Short-term disability

Long-term disability

Employee Assistance Program (EAP)

Growth opportunities

Job summary

Kruse Way Post Acute is seeking a friendly Receptionist to greet residents, families, visitors, and staff at the front desk. You will answer calls, route inquiries, and assist guests with facility information in a warm, professional setting.

The role involves coordinating with leaders, the Business Office, HR, and other teams to ensure a welcoming and organized environment. This position requires dependable coverage for assigned shifts and a positive, can-do attitude.

Qualifications

• Excellent customer service mindset and a friendly, professional approach.
• Strong verbal communication and interpersonal skills.
• Ability to multitask and stay organized in a busy environment.
• Capacity to manage a high volume of incoming calls with poise.

Responsibilities

• Welcome residents, families, visitors, and staff in a friendly, professional manner.
• Answer incoming calls and route callers to the appropriate team member.
• Assist guests with directions and facility information.
• Help vendors connect with the correct department or contact.
• Serve as a helpful resource for residents and staff at the front desk.
• Collaborate with facility leadership, the Business Office, Human Resources, and other teams.
• Maintain a clean, professional, and welcoming front desk area.
• Provide dependable coverage for assigned shifts and perform other duties as needed.

Skills

Customer service

Verbal communication

Multitasking

Call management

Attention to detail

Reliability

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Description

At Kruse Way Post Acute, we believe every great experience starts with a warm welcome. We’re looking for a friendly, organized, and dependable Receptionist to be the welcoming face of our facility and help create a positive experience for residents, families, visitors, employees, and community partners.

As our Receptionist, you’ll serve as an important resource at the front desk, greeting guests, answering incoming calls, assisting with questions, and helping connect people with the right team member.

What You'll Do:

• Welcome residents, families, visitors, and employees in a friendly and professional manner.
• Answer incoming phone calls and efficiently route callers to the appropriate team member.
• Assist guests and family members with directions and general facility information.
• Help vendors and other visitors connect with the appropriate department or contact.
• Serve as a helpful resource for residents, guests, and facility employees.
• Work closely with facility leadership, the Business Office, Human Resources, and other members of the interdisciplinary team.
• Maintain a professional, organized, and welcoming front-desk environment.
• Provide dependable coverage for assigned shifts and perform other duties as needed.

Requirements

What You Bring:

• Exceptional customer service skills and a friendly, professional approach.
• Strong verbal communication and interpersonal skills.
• Ability to multitask and stay organized in a busy environment.
• Ability to effectively manage a high volume of incoming calls.
• Dependability and strong attention to detail.
• Proficiency with Microsoft Word and Excel.
• A positive attitude and willingness to help residents, families, visitors, and coworkers.

Why Join Us

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Life insurance
• Short-term and long-term disability
• Employee Assistance Program (EAP)
• Supportive leadership and opportunities for growth

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