Receptionist

Life Care Centers of America; Kennewick (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Care Centers of America is seeking a Full-Time Receptionist to greet visitors and handle clerical duties in a post-acute care setting. The role requires high school completion, optional secretarial training or clerical experience, and proficiency in Word, Excel and email.

The candidate must maintain confidentiality and adhere to Life Care standards while supporting a professional interdisciplinary team.

Qualifications

• High school diploma or equivalent required, plus secretarial training or 6 months clerical experience.
• Proficient with Word, Excel and email applications, with ability to follow policies and procedures.

Responsibilities

• Serve as first point of contact for visitors and callers in a friendly, professional manner.
• Operate facility phone and paging system effectively.
• Provide clerical support and maintain confidentiality of information.
• Demonstrate attendance, teamwork and adherence to the Code of Conduct.
• Read, write, speak, and understand English; engage with patients and staff as needed.

Skills

Microsoft Word

Excel

Email

Independent decision making

Education

High school diploma or equivalent

Secretarial program or 6 months clerical experience

Job description

Seeking a receptionist to work Full-Time Monday through Friday.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer