Receptionist

Life Care Centers of America; Plainwell (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Life Care Centers of America is seeking a PRN receptionist to warmly greet visitors and answer incoming calls at the Plainwell, Michigan facility. The role emphasizes friendly patient-centered service and professional conduct in a post-acute care setting.

The position requires a high school diploma or equivalent, with training in secretarial/clerical work or at least six months of clerical experience. Proficiency in MS Word, Excel, and email is expected.

Qualifications

• High school graduate or equivalent.
• Secretarial/clerical training from an accredited college or university, or a minimum of six months clerical experience.

Responsibilities

• Serve as the first point of contact for guests and visitors in person or by phone.
• Operate the facility phone and paging system.
• Provide excellent customer service with a positive attitude toward patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Read, write, speak, and understand English.

Skills

Customer service

Communication

Teamwork

Professionalism

Decision making

Education

High school diploma or equivalent

Secretarial/clerical training or 6 months clerical experience

Tools

Microsoft Word

Excel

Email client

Job description

Live the Mission

We are looking for a PRN receptionist to join our team! Do you have a positive attitude, and a caring personality. We would like you to meet our awesome team!

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer