Receptionist

Keller Animal Clinic; Keller (TX); On-site; USD 1,929,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care

Teladoc access

Job summary

Keller Animal Clinic in Keller, TX is seeking a Receptionist to be the face of our practice, coordinating care, greetings, scheduling, and patient records with compassion for pets and people.

You will support wellness and preventive care discussions, assist in hospital operations, and contribute to a caring, collaborative team focused on high-quality veterinary service. Weekend availability is expected.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication skills in stressful situations.
• Strong organizational abilities to multitask in a fast-paced setting.
• Collaborative mindset and ability to work independently when needed.
• Experience with veterinary software preferred; flexible schedule including weekends/holidays.

Responsibilities

• Direct multi-line phone system management and greet clients warmly.
• Maintain accurate medical records and manage appointment calendars.
• Handle financial transactions and keep hospital operations smooth.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Job description

Keller Animal Clinic has been serving the Keller, TX community since 1980, upholding the tradition of care and concern as the area’s first veterinary facility. Our mission is centered on comprehensive small animal veterinary care, treating every pet like our own. The community recognizes this dedication, reflected in our exceptional 4.7-star Google rating. If you are looking for a stable practice where high-quality medicine meets genuine compassion, we invite you to join our growing team and pursue the next chapter of your veterinary career.When you join Keller Animal Clinic, you become part of a larger network dedicated to ensuring every teammate can do their best work. We believe in providing robust support for professional growth and education. Regardless of where you are in your career journey—whether you are looking to become a credentialed technician or pursue leadership—we have programs in place to help you achieve your goals. Our culture prioritizes collaboration, ensuring that all our medical professionals feel supported and empowered to succeed every day.We offer a full spectrum of small animal medicine focused on extending the quality and longevity of life for our patients. Our facility provides essential services including Wellness and Prevention, advanced Testing and Diagnostics, comprehensive Surgical Procedures, and critical Urgent Care. As a teammate here, you will be part of a team committed to practicing high standards of veterinary care, partnering with pet owners throughout the Keller community to ensure optimal patient outcomes in complex cases and routine procedures alike.Keller Animal Clinic is located right in the heart of Keller, Texas. We operate on a convenient weekly schedule designed to meet the needs of our local clientele, with hours running Monday through Friday and Saturday mornings. By joining us in Keller, you become a deeply integrated part of a loyal residential community known for valuing quality local businesses and healthcare. You will find that the community we serve offers a highly rewarding atmosphere for veterinary professionals looking to build long-term relationships with clients and pets.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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