Receptionist

Discovery Behavioral Health; Kansas City (KS); On-site; USD 28,000 - 33,000; Full time

Job summary

Discovery Behavioral Health is seeking a professional Receptionist to deliver high-level customer service to employees, management, vendors, and visitors in Prairie Village. You will greet guests, answer phones, direct calls, and manage deliveries and mail.

This full-time on-site role requires strong Microsoft Office skills, excellent organization, multitasking, and the ability to work independently and with teams. Schedule: Monday–Friday 8:45–5:00, pay range $20–$24 per hour.

Qualifications

• High school diploma required or equivalent.
• Two years of experience in office reception or secretarial work preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Hands-on experience with office equipment (fax machines, printers).

Responsibilities

• Greet visitors in the main lobby and coordinate sign-in and badges.
• Answer and direct incoming calls and voicemails; relay messages.
• Provide callers with company information and directions.
• Sign for deliveries and prepare shipping labels for USPS/FedEx.
• Sort and distribute mail and email to appropriate departments daily.
• Maintain and stock office supplies and breakroom provisions.
• Coordinate breakfast/lunch meetings and set up conference rooms.
• Schedule and maintain conference room calendars.
• Provide general clerical support as needed.

Skills

Customer service

Communication

Multitasking

Organization

Office equipment handling

Education

High school diploma

Tools

Microsoft Office

Job description

It is the responsibility of the Receptionist to provide high-level, quality customer service to the employees, management team, vendors, and visitors of Discovery Behavioral Health. Furthermore, the Receptionist will provide assistance relative to projects, initiatives, and activities as assigned.

Essential Job Functions

• Greet all visitors in the main corporate lobby and notify personnel when guests have arrived; guests will sign in and receive badges as necessary.
• Answer and direct all incoming phone calls and voicemails appropriately; take and retrieve messages on behalf of corporate personnel.
• Provide callers and visitors with company information (ie. company address, directions, location, fax numbers, website address, etc.).
• Sign for all corporate deliveries and prepare packaging and shipping labels to send shipments via USPS and FedEx upon request.
• Retrieve, open, sort, and distribute all corporate and facility mail/email to the appropriate department or employee on a daily and timely basis.
• Maintain and organize the corporate office supply cabinet on behalf of all departments. This includes ordering, receiving, stocking, and distributing office supplies as needed.
• Manage provisions, supplies, and general upkeep of the corporate breakroom and small kitchen areas. This includes ordering, receiving, and stocking office snacks, beverages, paper goods, and cleaning supplies; cleaning out breakroom refrigerators every Friday at 5:00pm; upholding and supporting the overall cleanliness of the breakroom and front lobby.
• Request key cards and address building repairs with property management company as needed.
• Ensure doors to all Suites are secured and locked upon leaving each day.
• Assist with ordering and coordinating breakfast and lunch meetings (including set-up and take-down).
• Maintain conference room calendars by scheduling meetings and appointments.
• Maintain conference rooms clean and organized.
• Assist with clerical duties including, but not limited to, photocopying, faxing, filing, and collating.
• Perform other administrative duties as assigned.

Core Competencies

• Exhibit a courteous demeanor and provide quality customer service.
• Demonstrate excellent verbal and written communication skills.
• Thrive in a fast-paced environment while multi-tasking, prioritizing, and working both independently and collaboratively.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).

Knowledge, Education, & Experience

• High school diploma
• Two years of experience in office reception or secretarial work is preferred.
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Multitasking and time-management skills, with the ability to prioritize tasks.

Physical Demands

The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Engages in sustained power grasping and pushing/pulling motions
• Exposure to dust, gas, odors, liquids, or fumes
• Intermittent lifting and carrying up to 40 pounds, transporting object usually by hand, arm, or shoulder
• Hand/eye coordination: Performing work using both
• Working with hands: Seizing, holding, and grasping
• Able to lift by raising or lowering an object from one level to another
• The ability to respond quickly to emergency situations, which may involve running or moving rapidly.
• Frequent standing and walking for extended periods, often throughout the entire shift.
• Potential exposure to infectious diseases, bloodborne pathogens, and hazardous materials, requiring adherence to safety and PPE protocols.

Employment Status: full time

Schedule: Monday-Friday 8:45 - 5 PM

Work Location: On Site - Prairie Village, KS

Compensation: Pay Range: $20-24/hr.