Receptionist

Frontier-Foundation-; Joelton (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Frontier Foundation & Crawl Space Repair is seeking an organized Administrative Assistant to support daily office operations in Joelton, TN. You will greet visitors, manage calls, handle mail, and coordinate scheduling with leadership to ensure smooth workflow.

In this role you’ll maintain supplies, assist accounts payable/receivable, book travel, and work closely with leadership to uphold the company’s mission and provide outstanding customer experiences.

Qualifications

• Greet and direct visitors, answer phone inquiries, and handle complaints in a courteous, professional manner
• Support the Appointment Center by scheduling when call volume is high or staff coverage is low
• Maintain office supply inventory; coordinate with vendors and order flowers or gifts when needed
• Coordinate schedules, arrange meetings, distribute memos/reports, and ensure departments stay informed
• Book and manage travel arrangements for owners and team members
• Process credit card payments from customers and vendors
• Handle all incoming/outgoing mail, including 401k letters, birthday cards, newsletters, USPS, UPS, and FedEx
• Act as the main point of communication and oversee the office cleaning contractor
• Represent the company’s purpose, mission, and values while providing remarkable customer experiences

Responsibilities

• Greet and direct visitors, answer phone inquiries, and handle complaints in a courteous, professional manner
• Support the Appointment Center by scheduling when call volume is high or staff coverage is low
• Maintain office supply inventory; coordinate with vendors and order flowers or gifts when needed
• Coordinate schedules, arrange meetings, distribute memos/reports, and ensure departments stay informed
• Book and manage travel arrangements for owners and team members
• Process credit card payments from customers and vendors
• Handle all incoming/outgoing mail, including 401k letters, birthday cards, newsletters, USPS, UPS, and FedEx
• Act as the main point of communication and oversee the office cleaning contractor
• Represent the company’s purpose, mission, and values while providing remarkable customer experiences

Skills

Office administration

Communication skills

Microsoft Word

Microsoft Excel

Scheduling

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

About Frontier Foundation & Crawl Space Repair

At Frontier Foundation & Crawl Space Repair, we’re on a mission to redefine the industry by changing the way homeowners experience foundation repair, concrete solutions, and waterproofing services.

As a family-owned company, we help protect and restore homes through foundation repair, concrete repair, crawl space waterproofing, basement waterproofing, and specialty solutions designed to create safer, healthier homes. But what truly sets us apart is our commitment to people. We believe exceptional customer experiences start with employees who feel valued, supported, and empowered to grow.

We’re building more than stronger homes, we’re building careers, creating opportunities, and redefining what great service looks like.

If you’re looking for more than just a job and want to make an impact while growing alongside a team that cares, Frontier may be the place for you.

• Monday–Friday schedule with Saturday rotation.
• Schedule: 8:00 am-5:00 pm in our office in Joelton, TN.
• Opportunity to work closely with company leadership and gain broad organizational experience
• Supportive and professional work environment
• Strong organizational, time management, and scheduling skills
• Ability to lift up to 50 lbs.
• Basic bookkeeping experience, especially in accounts payable/receivable
• Proficiency with office management software (Word, Excel, etc.)
• Strong verbal and written communication skills
• Greet and direct visitors, answer phone inquiries, and handle complaints in a courteous, professional manner
• Support the Appointment Center by scheduling when call volume is high or staff coverage is low
• Maintain office supply inventory; coordinate with vendors and order flowers or gifts when needed
• Coordinate schedules, arrange meetings, distribute memos/reports, and ensure departments stay informed
• Book and manage travel arrangements for owners and team members
• Process credit card payments from customers and vendors
• Handle all incoming/outgoing mail, including 401k letters, birthday cards, newsletters, USPS, UPS, and FedEx
• Act as the main point of communication and oversee the office cleaning contractor
• Represent the company’s purpose, mission, and values while providing remarkable customer experiences