Receptionist

Brooks-Rehabilitation; Jacksonville (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Brooks Rehabilitation in Jacksonville, FL, is seeking an Administrative Assistant to greet guests, answer phones, and direct inquiries. You will schedule meetings, maintain calendars, and assist with invoicing and travel arrangements, while upholding patient confidentiality and a positive facility image.

Ideal candidates will have a high school diploma or GED, strong Microsoft Office skills, and excellent communication.

Formación

• High school diploma or GED required.
• Proficient in Microsoft Office.
• Excellent customer service and communication skills.
• Ability to multitask and manage multiple priorities.
• Healthcare setting experience preferred.

Responsabilidades

• Greet guests and direct to appropriate personnel.
• Answer phones and take accurate messages.
• Schedule meetings and maintain electronic calendar.
• Enter invoices for payment with Finance Office.
• Maintain filing systems and office supplies.
• Coordinate travel arrangements.
• Ensure confidentiality of patient information.
• Support daily administrative tasks.

Conocimientos

Customer service

Phone etiquette

Verbal communication

Written communication

Multitasking

Organizational skills

Educación

High school diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Position Summary:Receives guests, ascertains needs, and directs guests appropriately.Courteously answers the phone, directs to appropriate party, and takes accurate messages.Answers routine questions regarding departmental policies, operations and procedures.Schedules facility meetings with residents and families.Contacts patients after discharge from facility at appropriate settings.Assists Business Office with entering invoices for payment.Maintains schedule and cost accounting for Beauty Salon.Completes assignments of special projects by designated deadlines.Monitors individuals in lobby area; assuring resident safety. 10. May perform other duties as assigned.Job Responsibilities:Maintains confidentiality of patient information.Adheres to policies, procedures and laws specific to patient rights and confidentiality.Maintains a clean and safe environment; identifies and reports hazards.Meets all requirements for mandatory in-services.Adheres to policies regarding attendance, conduct, grooming, and dress code.Promotes a positive image of the organization to outside agencies and the public.Participates in performance improvement activities as needed.Exhibits excellent service to patients, visitors, physicians, and co-workers.Shows courtesy, compassion and respect.Exhibits values of the organization.Arrange with Food Service for scheduled breakfast, lunch or dinner meetings.Coordinate and maintain all travel arrangements.Maintain daily communication needs.File and update filing system using the specified folders Schedule appointments and update electronic calendar daily.Maintain office equipment.Order and keep proper office supplies.Learn new computer software to enhance administrative support skills.Job Qualifications:High school diploma or GED supplemented by previous administrative support experience.Working knowledge of PC functions and knowledgeable of Microsoft Office products.Good customer service, telephone, and verbal communication skills.Ability to manage multiple tasks.Must be able to type accurately 40-45 WPM.Good verbal and written communication skills requiredPrior experience in a health care setting preferred.Requires strong organizational skills and must be multi-task oriented and tolerant of frequent interruptions.Location: 6676 Corporate Center Pkwy, Suite 104, Jacksonville, FL 32216