Receptionist

Nexus Health Systems Ltd; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Nexus Childrens Hospital in Houston, TX seeks a Full Time Receptionist to deliver exceptional customer service to staff, vendors, and visitors. You will support telephones, greeting guests, and provide essential administrative assistance to the facility's staff.

The role requires a high school diploma and reliable transportation. Position focuses on front desk operations, mail handling, and ensuring smooth daily operations at the reception area.

Qualifications

• Demonstrates strong customer service and communication skills.
• Handles telephone inquiries in a courteous and professional manner.
• Provides administrative and secretarial support to staff as requested.

Responsibilities

• Answer telephones and direct calls to appropriate staff.
• Greet visitors and verify sign-in procedures.
• Maintain mail and deliveries, and keep the front desk organized.
• Provide administrative support to staff as needed.
• Ensure staff badges are current and visible.

Skills

Customer service

Telephone etiquette

Administrative support

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Nexus Childrens Hospital Houston, Houston, TX, US

POSITION SUMMARY:

The Receptionist is responsible for providing exceptional customer service to all vendors and visitors and applicant tracking and answering the telephones. The Receptionist is responsible for providing administrative, secretarial support to the facility's administrative staff.

JOB-SPECIFIC RESPONSIBILITIES:

• Provides telephonic support by answering telephones in an appropriate, courteous, professional, and timely manner.
• Ensures appropriate backup coverage for the telephones is secured when away from the office.
• Provides training to employees regarding telephone usage.
• Assists with updating and disturbing employee telephone directory regularly.
• Provides quality customer service to all staff, vendors, and visitors.
• Ensures voice mail is checked and appropriate personnel is notified accordingly.
• Courteously greets visitors, ensuring appropriate sign-in procedures are followed.
• Provides administrative and secretarial support to staff as requested.
• Ensures that mail is properly prepared, sent to, and picked up from the post office daily.
• Ensures that deliveries of packages, supplies, orders, etc., are distributed to appropriate departments promptly.
• Ensures all in-going and out-going mail is distributed accordingly and promptly.
• Ensures that incoming faxes are distributed to the corresponding proper individuals in a timely manner.
• Ensures that administrative offices are clean and presentable for guests, visitors, and staff.
• Ensures there are always current employment applications available at the Front Desk for distribution and forwards the completed application to Human Resources.
• Maintains administrative filing promptly.
• Assists in ordering administrative lunches as requested.
• Ensures all staff are identified correctly with appropriate badges.
• Performs other duties as assigned.

POSITION QUALIFICATIONS:

EDUCATION:

Minimum of High School diploma or equivalent, preferably with some college courses.

EXPERIENCE:

LICENSURE/CERTIFICATION:

• Must have a valid Texas Driver's License and dependable transportation.
• Must be knowledgeable of and practice Infection Control and Universal Precautions.
• Must pass a criminal background, misconduct registry, and OIG/GSA Sanction check.