Receptionist

Nexus Children's Hospital; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Talentify is seeking a Receptionist to provide exceptional customer service to vendors and visitors, handle applicant tracking, and answer telephones. The role offers administrative and secretarial support to the facility's administrative staff.

Responsibilities include greeting visitors, managing mail and deliveries, maintaining directories, and ensuring smooth front-desk operations. A High School diploma or equivalent is required, with no prior experience necessary; a Texas Driver's License is

Qualifications

• High School diploma or equivalent, preferably with some college courses.
• None required experience for the role.
• Must have a valid Texas Driver's License and dependable transportation.
• Knowledge of Infection Control and Universal Precautions.
• Must pass a criminal background, misconduct registry, and OIG/GSA Sanction check.

Responsibilities

• Provides telephonic support by answering telephones in a courteous, professional, and timely manner.
• Ensures appropriate backup coverage for the telephones when away from the office.
• Provides training to employees regarding telephone usage.
• Assists with updating and maintaining the employee telephone directory.
• Provides quality customer service to all staff, vendors, and visitors.
• Ensures voicemail is checked and notified to appropriate personnel.
• Greets visitors and enforces sign-in procedures.
• Provides administrative and secretarial support to staff as requested.
• Prepares, sends, and picks up mail from the post office daily.
• Distributes deliveries to appropriate departments promptly.
• Distributes all incoming/outgoing mail and distributes faxes to proper individuals.
• Keeps administrative offices clean and presentable for guests and staff.
• Keeps current employment applications available at the Front Desk.
• Maintains administrative filing promptly.
• Assists in ordering administrative lunches as requested.
• Ensures staff are identified with appropriate badges.
• Performs other duties as assigned.

Skills

Customer service

Telephone etiquette

Education

High School diploma or equivalent

Job description

POSITION SUMMARY:

The Receptionist is responsible for providing exceptional customer service to all vendors and visitors and applicant tracking and answering the telephones. The Receptionist is responsible for providing administrative, secretarial support to the facility's administrative staff.

JOB-SPECIFIC RESPONSIBILITIES:

• Provides telephonic support by answering telephones in an appropriate, courteous, professional, and timely manner.
• Ensures appropriate backup coverage for the telephones is secured when away from the office.
• Provides training to employees regarding telephone usage.
• Assists with updating and disturbing employee telephone directory regularly.
• Provides quality customer service to all staff, vendors, and visitors.
• Ensures voice mail is checked and appropriate personnel is notified accordingly.
• Courteously greets visitors, ensuring appropriate sign-in procedures are followed.
• Provides administrative and secretarial support to staff as requested.
• Ensures that mail is properly prepared, sent to, and picked up from the post office daily.
• Ensures that deliveries of packages, supplies, orders, etc., are distributed to appropriate departments promptly.
• Ensures all in-going and out-going mail is distributed accordingly and promptly.
• Ensures that incoming faxes are distributed to the corresponding proper individuals in a timely manner.
• Ensures that administrative offices are clean and presentable for guests, visitors, and staff.
• Ensures there are always current employment applications available at the Front Desk for distribution and forwards the completed application to Human Resources.
• Maintains administrative filing promptly.
• Assists in ordering administrative lunches as requested.
• Ensures all staff are identified correctly with appropriate badges.
• Performs other duties as assigned.

POSITION QUALIFICATIONS:

EDUCATION:

• Minimum of High School diploma or equivalent, preferably with some college courses.

EXPERIENCE:

• None required

LICENSURE/CERTIFICATION:

• Must have a valid Texas Driver's License and dependable transportation.
• Must be knowledgeable of and practice Infection Control and Universal Precautions.
• Must pass a criminal background, misconduct registry, and OIG/GSA Sanction check.