Receptionist

HOODRIVER; Hood River (OR); On-site; USD 38,000 - 46,000; Full time

Job summary

HOODRIVER in Hood River, OR is seeking a friendly administrative receptionist to provide general support and greet visitors. You will join a small team to ensure a welcoming, organized reception that supports ongoing patient and client workflows.

The role involves answering calls, scheduling appointments, managing mail, and maintaining the reception area while upholding strict confidentiality of patient information and HIPAA safeguards.

Qualifications

• General administrative and clerical duties are required.
• Strong front-desk and customer-service skills are essential.
• Ability to maintain confidentiality and HIPAA safeguards.

Responsibilities

• Greet and welcome patients, clients and visitors.
• Answer telephone calls and take or forward messages.
• Check visitors in and direct or escort them to destinations.
• Inform staff of arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and manage meeting room bookings.
• Maintain a tidy reception area.
• Perform other duties as assigned.
• Maintain confidentiality of resident care information including PHI.

Skills

Administrative support

Clerical duties

Front desk

Customer service

Job description

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations;
• Inform other employees of visitors' arrivals and cancellations.
• Maintain visitor sign- in log.
• Handle incoming and outgoing mail
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.