Receptionist

CN Guidance and Counseling Services, Inc; Hicksville (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement plan

Life Insurance

Job summary

CN Guidance & Counseling Services, Inc. seeks a Temporary Receptionist to provide front desk and reception services for the Intensive Crisis Stabilization Center (ICSC) under supervision. Duties include greeting visitors, answering phones, directing inquiries, logging visitor information, handling deliveries, and data entry in the EHR.

The position ends February 28, 2027, with potential for per diem transition. High school diploma required; basic office skills training preferred.

Qualifications

• High school diploma or equivalent required.
• Training in basic office skills, including answering phones and data entry, preferred.

Responsibilities

• Greet and announce visitors, notify staff of arrivals, and provide general reception assistance.
• Answer incoming calls, direct to staff, and take messages as needed.
• Distribute and collect visitor badges and maintain the visitor log.
• Notify on supply needs and help maintain inventory.
• Receive and route deliveries and inform relevant staff.
• Maintain lobby and waiting area; ensure seating and cleanliness.
• Complete data entry in the EHR and other systems as assigned.
• Maintain confidentiality per HIPAA and applicable policies.
• Participate in QI training and professional development.

Skills

Reception duties

Customer service

Data entry

Office communication

Education

High school diploma or equivalent

Office skills training

Tools

Electronic Health Record (EHR)

Job description

Job Definition

Provide reception and front desk services to the Intensive Crisis Stabilization Center (ICSC) under the supervision of the Assistant Office Manager. The Temporary Receptionist supports daily administrative operations by greeting visitors, answering and directing telephone calls, maintaining visitor records, assisting with deliveries and supplies, and completing data entry and other clerical tasks.

Job Definition

Provide reception and front desk services to the Intensive Crisis Stabilization Center (ICSC) under the supervision of the Assistant Office Manager. The Temporary Receptionist supports daily administrative operations by greeting visitors, answering and directing telephone calls, maintaining visitor records, assisting with deliveries and supplies, and completing data entry and other clerical tasks. This is a temporary relief position scheduled to end on February 28, 2027. Depending on program needs, performance, and available staffing opportunities, there may be an opportunity to transition to a per diem position. Such an opportunity is not guaranteed.

Educational Requirements

High school diploma or equivalent required. Training in basic office skills, including answering telephones, responding to general inquiries, computer data entry, and performing routine office tasks, is preferred.

Experience Required

No prior experience required. Previous reception, customer service, or administrative experience is preferred.

Essential Duties And Responsibilities

• Greet and announce visitors, notify appropriate personnel of arrivals, and provide general reception assistance.
• Answer incoming telephone calls, direct calls to the appropriate staff, and take messages as needed.
• Distribute and collect visitor badges and maintain the visitor log in accordance with agency procedures.
• Notify the Assistant Office Manager of office supply needs and assist in maintaining adequate inventory.
• Receive and route deliveries, notifying the Office Manager or designated staff of incoming items.
• Maintain the physical appearance and organization of the lobby and waiting area, ensuring the space is clean, orderly, and that seating is available for clients and visitors.
• Complete data entry in the electronic health record (EHR) and other agency systems as assigned.
• Maintain confidentiality and safeguard client information in accordance with HIPAA, 42 CFR Part 2, and applicable agency policies and procedures.
• Identify and implement quality improvement trainings and activities as part of professional development goals
• Complete QI Training during onboarding and participate in QI refresher training as needed.
• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
• Other duties as assigned.

Benefits

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

___________________________________________________________________

CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.