Program Assistant

Centralnassau; Plainview (NY); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) retirement plan

Life Insurance

Job summary

Centralnassau is seeking an organized administrative professional to support the CN Guidance Forensic ACT Team in delivering services to individuals with severe mental illness. The role focuses on medical records, office procedures, budgeting, and coordinating communications with recipients and staff.

Responsibilities include onboarding new staff, coordinating quality improvement activities, maintaining schedules, reporting on outcomes, and ensuring safety protocols.

Qualifications

• GED or high school diploma required; college or business school graduate preferred.
• Strong administrative skills; experience in mental health or office settings preferred.

Responsibilities

• Manages medical records and coordinates management information systems; maintains budget and expense records.
• Oversees office procedures; orients new staff on procedures.
• Performs reception tasks and coordinates communication between program and recipients.
• Manages onboarding paperwork, clerical tasks, office supplies, and vehicle maintenance scheduling.
• Collaborates on budget, purchasing, time/leave management, and HR functions.
• Coordinates Quality Improvement and Utilization Review activities and analyzes outcome trends.
• Oversees staff schedules and external agency correspondence.
• Identifies and implements quality improvement trainings and professional development.

Skills

Administrative skills

Education

GED or high school diploma

Job description

JOB DEFINITION:

Work with the CN Guidance Forensic ACT Team to deliver services to those individuals who are diagnosed with severe mental illness and whose needs have not been met by more traditional service delivery approaches.

EDUCATIONAL REQUIREMENTS:

GED or high school diploma required. College or business school graduate preferred.

EXPERIENCE REQUIRED:

Strong administrative skills. Experience working in a mental health setting and/or an office setting preferred.

ADDITIONAL REQUIREMENTS:

• Current New York State Driver's License
• Clean DMV Record
• Proof of Motor Vehicle Insurance

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Manages medical records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures;
2. Understands, oversees and reports on all office procedures. Orients new staff on proper office procedures.
3. Performs reception activities (e.g., triaging calls and coordinating communication between the program and recipients.
4. Overall responsibility for program administrative duties, including, but not limited to, processing new hire paperwork, clerical and office operations, ordering of office supplies and schedule vehicle maintenance.
5. Work closely with administrative staff in the areas of budget management, purchasing, time and leave management and human resources functions.
6. Coordinate Quality Improvement and Utilization Review activities including but not limited to data collection, analysis of outcome trends, and identification of service provision, which needs improvement.
7. Oversees staff schedules, in-office and outside staff appointments, sign-in/sign-out boards.
8. Oversees all external Agency correspondence for accuracy, appropriateness and responsiveness.
9. Identify and implement quality improvement trainings and activities as part of professional development goals
10. Complete QI Training during onboarding and participate in QI refresher training as needed.
11. Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
12. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
13. Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
14. Other duties as assigned.

BENEFITS:

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.