Receptionist

CN Guidance and Counseling Services; Town of Oyster Bay (NY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid holidays

Paid vacation days

Training programs

Job summary

CN Guidance & Counseling Services, Inc. in New York Town of Oyster Bay is seeking a Temporary Receptionist to provide front desk support at the Intensive Crisis Stabilization Center under the supervision of the Assistant Office Manager.

You will greet visitors, answer calls, manage the visitor log, assist with deliveries and supplies, and perform data entry in the electronic health record (EHR) while maintaining strict confidentiality and HIPAA compliance.

Qualifications

• High school diploma or equivalent required; basic office skills preferred.
• No prior experience required; reception/customer service experience is a plus.

Responsibilities

• Greet and announce visitors and assist with front desk duties.
• Answer and direct telephone calls; take messages as needed.
• Distribute and log visitor badges; maintain visitor log.
• Receive deliveries and monitor office supplies inventory.
• Perform data entry in the electronic health record (EHR) and other systems.
• Maintain confidentiality and HIPAA compliance in daily operations.

Skills

Reception

Customer service

Data entry

HIPAA

Education

High school diploma

Tools

EHR system

Job description

JOB DEFINITION

Provide reception and front desk services to the Intensive Crisis Stabilization Center (ICSC) under the supervision of the Assistant Office Manager. The Temporary Receptionist supports daily administrative operations by greeting visitors, answering and directing telephone calls, maintaining visitor records, assisting with deliveries and supplies, and completing data entry and other clerical tasks.

This is a temporary relief position scheduled to end on February 28, 2027. Depending on program needs, performance, and available staffing opportunities, there may be an opportunity to transition to a per diem position. Such an opportunity is not guaranteed.

EDUCATIONAL REQUIREMENTS

High school diploma or equivalent required. Training in basic office skills, including answering telephones, responding to general inquiries, computer data entry, and performing routine office tasks, is preferred.

EXPERIENCE REQUIRED

No prior experience required. Previous reception, customer service, or administrative experience is preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Greet and announce visitors, notify appropriate personnel of arrivals, and provide general reception assistance.
2. Answer incoming telephone calls, direct calls to the appropriate staff, and take messages as needed.
3. Distribute and collect visitor badges and maintain the visitor log in accordance with agency procedures.
4. Notify the Assistant Office Manager of office supply needs and assist in maintaining adequate inventory.
5. Receive and route deliveries, notifying the Office Manager or designated staff of incoming items.
6. Maintain the physical appearance and organization of the lobby and waiting area, ensuring the space is clean, orderly, and that seating is available for clients and visitors.
7. Complete data entry in the electronic health record (EHR) and other agency systems as assigned.
8. Maintain confidentiality and safeguard client information in accordance with HIPAA, 42 CFR Part 2, and applicable agency policies and procedures.
9. Identify and implement quality improvement trainings and activities as part of professional development goals
10. Complete QI Training during onboarding and participate in QI refresher training as needed.
11. Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
12. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
13. Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
14. Other duties as assigned.

BENEFITS

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

___________________________________________________________________

CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.