Receptionist

CARNEGIE HEIGHTS LP in; Henderson (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Team-oriented environment

Career growth opportunities

Job summary

Brightwater Senior Living is seeking a Concierge/Receptionist for Carnegie Heights to greet residents and guests with warmth and efficiency. You will handle front desk duties, answer calls, relay messages, and maintain records for a welcoming community.

This role emphasizes confidentiality, organization, and teamwork, with opportunities for ongoing training and career growth within a supportive environment.

Qualifications

• Experience in front desk, customer service, or concierge roles preferred in senior living.
• Strong communication with residents, guests, and team members.
• Highly organized, detail-oriented, able to multitask.
• Maintain confidentiality and professionalism in all interactions.
• Basic administrative and clerical skills, including familiar with office equipment.
• Meet health requirements and hold required certifications.

Responsibilities

• Staff the reception desk with a friendly, professional presence.
• Greet and assist residents, guests, and team members.
• Answer and direct phone calls, relay messages.
• Maintain the Resident & Guest Register and keep records updated.
• Monitor security exit alarms and resident safety.
• Process payments for dining and community purchases.
• Perform clerical duties and organize office supplies.
• Keep reception area clean and welcoming.
• Assist with basic maintenance of office equipment.
• Coordinate desk coverage during breaks and lunches.
• Perform other duties as assigned to support operations.

Skills

Front desk experience

Customer service

Communication skills

Organized

Confidentiality

Tools

Office equipment

Job description

Receptionist (Administrative)

Now Hiring: Concierge/Receptionist at Carnegie Heights A Brightwater Senior Living Community!

Are you a friendly, detail-oriented professional who thrives in a welcoming and customer-focused environment? Do you have a passion for creating positive experiences for residents, guests, and team members? If so, Carnegie Heights, a premier Brightwater Independent Living community, is looking for a Concierge to join our team!

Why Join Us

At Brightwater, we believe that the first impression sets the tone for an exceptional experience. As our Concierge, you will be the face of our community, providing a warm, professional, and helpful presence at the reception desk. Your role is key in making residents and guests feel welcome, valued, and at home.

What Youll Do

• Staff the reception desk, ensuring a friendly and professional presence at all times.
• Greet and assist residents, guests, and team members with warmth and efficiency.
• Answer and direct phone calls, relay messages, and assist with inquiries.
• Maintain the Resident & Guest Register, keeping records updated and organized.
• Monitor and respond to security exit alarms, ensuring resident safety.
• Process payments for dining and other community purchases.
• Perform clerical duties, including organizing office supplies and assisting with administrative tasks.
• Maintain a clean, organized, and welcoming reception area.
• Assist with basic maintenance of office equipment as needed.
• Coordinate desk coverage during breaks/lunch, ensuring continuous front desk support.
• Perform other duties as assigned, supporting community operations.

What Were Looking For

• Experience in front desk, customer service, or concierge roles (senior living experience preferred).
• Strong communication skills able to interact professionally with residents, guests, and team members.
• Highly organized and detail-oriented, with the ability to multitask.
• Ability to maintain confidentiality and professionalism in all interactions.
• Basic administrative and clerical skills, including familiarity with office equipment.
• Meet state or provincial health requirements and hold required certifications.
• A warm and welcoming personality, making every resident and guest feel at home.

What We Offer

• Competitive Pay & Benefits
• Stable & Flexible Scheduling
• Supportive & Team-Oriented Work Environment
• Ongoing Training & Career Growth Opportunities
• A Role That Truly Makes a Difference in Peoples Lives!

About Brightwater Senior Living

At Brightwater, we redefine senior living by offering exceptional hospitality, healthcare, and community experiences. Our team takes pride in ensuring residents feel welcome, safe, and valued every day.

Join Our Brightwater Family

If you are a dedicated and customer-focused professional looking to enhance the lives of seniors in a meaningful way, we want to hear from you! Brightwater Senior Living is an Equal Opportunity Employer, committed to diversity and inclusion.