Receptionist

Kennybrook Village; Grimes (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, & Vision Care Plans

Company paid Employee Assistance Program

401(k) with company match

PTO

Holiday Premium Pay

Volunteer Time Off

Competitive Wages & Shift Differentials

Referral Bonus

Service Award Bonus

Career Path Development

Tuition Assistance & Certification Course Payment

Fun & engaging team environment

Job summary

Kennybrook Village in Grimes, Iowa is looking for a dedicated Concierge - Receptionist to join our team. This role is vital as the first point of contact for our community, providing exceptional customer service to residents and visitors alike.

The ideal candidate will have a warm attitude and the ability to communicate effectively the services we offer. Responsibilities include answering calls, greeting customers, and assisting the Business Manager. Join us in our mission to enrich residents' lives!

Qualifications

• Positive attitude toward customer service.
• Effective communication abilities.
• Basic knowledge of management staff responsibilities.

Responsibilities

• Answer and direct all incoming phone calls.
• Greet all customers and direct them as needed.
• Assist Business Manager with AP coding and statements.

Job description

Kennybrook is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including independent living, assisted living, short-term rehab, and long-term care.

We are committed to providing a great work environment for our Team Members.

Benefits

• Health, Dental, & Vision Care Plans with company cost share (full-time only)
• Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family.
• 401(k) with company match
• PTO
• Holiday Premium Pay
• Volunteer Time Off
• Competitive Wages & Shift Differentials
• Referral Bonus
• Service Award Bonus
• Career Path Development
• Tuition Assistance & Certification Course Payment
• Fun & engaging team environment

If you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading!

Role

We are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.

Responsibilities

• Answer and direct all incoming phone calls
• Greet all customers and direct them as needed
• Have working knowledge as to the roles and responsibilities of management staff
• Ability to communicate effectively the services and products that Community offers
• Assist Business Manager with AP coding, statements, and Resident Trust Fund