Receptionist

StoryPoint; Green Bay (WI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k)

Income protection

Work-life benefits

Job summary

StoryPoint in Green Bay, WI is seeking a friendly Receptionist to provide efficient and courteous service to residents and visitors. You will handle phone calls, greet guests, coordinate with the Leasing Team, and support daily administrative tasks.

This position offers variety, standing for long periods, and opportunities for advancement in an innovative company. A high school diploma or equivalent and prior front-desk experience are preferred.

Qualifications

• High School diploma or 1–3 years related experience.
• Equivalent combination of education and experience.

Responsibilities

• Answer all telephone calls and transfer to the appropriate department.
• Daily resident check-in.
• Answering routine telephone inquiries.
• Greet residents and guests in a courteous and professional manner.
• Distribute applications to prospective employees.
• Refer residents and families to Leasing Team.
• Sort and deliver mail, internal messages and packages.
• Know emergency procedures and fire, medical, police protocols.
• Assist with accounting duties as assigned by Property Administrator.

Skills

Customer service

Telephone etiquette

Multitasking

Education

High School diploma

Tools

Phone system

Computer literacy

Job description

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The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.

Required Experience for Receptionist:

• High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.

Primary Responsibilities for Receptionist:

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answering routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
• Assist with accounting duties as assigned by Property Administrator.
• Dress in a professional manner and wear name tag.
• As a receptionist, always maintain a positive attitude which supports team performance and productivity.

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer