Receptionist

Crossroads Hospice & Palliative Care; Green (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

PTO

Continuing Education Reimbursement

Job summary

Crossroads Hospice & Palliative Care is seeking a receptionist to support our office teams who handle multiple lines of communication and patient-related coordination. The role emphasizes compassionate service and timely, accurate information flow within interdisciplinary teams.

The ideal candidate will have at least 2 years of receptionist or secretarial experience, strong interpersonal skills, and the ability to learn clinical software and electronic health records.

Qualifications

• Receptionist experience across multiple communication channels.
• 1 year of post-secondary education or vocational training.
• Minimum 2 years in secretarial or receptionist roles.
• Strong interpersonal and communication skills.
• Able to learn clinical software and electronic records.
• Willing to work an 8-hour shift.
• Duties assigned by the Executive Director.

Responsibilities

• Answer phones and direct calls across departments.
• Greet visitors and manage front desk.
• Maintain confidentiality and patient information.
• Enter data into clinical software and EHR.

Skills

Interpersonal skills

Multiline communication

Secretarial experience

Customer service

Education

1-year post-secondary education or vocational training

Tools

Electronic health records

Job description

At Crossroads Hospice & Palliative Care, the supporting roles of our office teams go beyond paperwork and administrative tasks. All of our teams are integral parts of the compassionate care provided to our patients and their families. While our caregivers offer invaluable medical support, our contribution is to ensure every aspect of our patients' needs is heard and met. Our relationships are built on trust, serving as the linchpin of communication among our interdisciplinary teams.

We believe that end-of-life care should never feel transactional, regardless of economic factors. Every person we care for deserves to be treated with dignity, compassion, and respect, no matter the circumstances. Together, we strive to make each moment count, providing comfort and meaning not just to the patients but also to their loved ones who will cherish these memories forever.

Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.

Receptionist Requirements:

• Required Professional experience as a receptionist with experience in multiple lines of communication
• 1-year post-secondary education or vocational training
• Required minimum 2 years secretarial or receptionist experience
• Well-developed interpersonal and communication skills
• Ability to learn computer skills related to clinical software and electronic clinical records
• Willing to work an assigned 8-hour shift
• Additional duties as assigned by the Executive Director

Receptionist Benefits:

• Be part of a team willing to grow, listen, be heard, and be challenged.
• Health, Dental, Vision, 401k, PTO.
• Set the industry bar for the standard of care.
• Continuing Education Reimbursement.
• Ability to grow into a variety of different roles inside our team and organization.
• Competitive Industry pay.

Receptionist Schedule:

• Mondayto Friday 8:30 AM to 5:00 PM