Receptionist

Corewell Health; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

On-demand pay

Retirement options

Job summary

Corewell Health is seeking a Front Desk/Guest Services associate at Butterworth Hospital in Grand Rapids to greet visitors, answer calls, and provide guidance to resources. The role supports clerical tasks and requires delivering compassionate, Patient-centric service.

You'll work an evening shift from 1 p.m. to 9 p.m., 40 hours per week, with variable days and every other weekend. Prior customer service exposure is helpful, and a high school diploma is required.

Qualifications

• High School Diploma or equivalent or high school student with working permit.
• 2 years or less experience in customer service, sales, recruiting, HR, data entry, telecommunications, healthcare, receptionist, call center, administrative or clerical work.

Responsibilities

• Greets, communicates with, and assists visitors, staff and/or patients, directing them to the appropriate resource.
• Answers telephone and provides/relays information with care and respect, performing general clerical duties.
• Completes special projects as directed and ensures timely documentation for activities within areas of responsibility.

Skills

Customer service

Data entry

Reception/clerical

Education

High School Diploma

Job description

SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids

Schedule: Full time, 1 p.m. to 9 p.m. Variable days, Every other weekend.

Job Summary

Responsible for greeting visitors and/or staff and directing them to the appropriate resource, from a position of high visibility. Performs clerical duties to support the area of responsibility.

Essential Functions

• Greets, communicates with, and assists visitors, staff and/or patients, directing them to the appropriate resource.
• Answers telephone, and provides/relays information in a manner consistent with caring, respect, and individual needs. Performs general clerical duties.
• Completes special projects as assigned, with specific direction.
• Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.

Qualifications

Required

• High School Diploma or equivalent or high school student with working permit
• skills, knowledge, abilities typically gained through less than 2 years of related experience in customer service, sales, recruiting, human resources, computer and data entry, telecommunications, health care, receptionist, call center, administrative, or clerical.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids

Department Name

Guest Services Butterworth - Grand Rapids Hosp

Employment Type

Full time

Shift

Evening (United States of America)

Weekly Scheduled Hours

40

Hours of Work

1 p.m. to 9 p.m.

Days Worked

Variable

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.