Receptionist

Veterinary Emergency & Specialty Center, LLC; Flower Mound (TX); On-site; USD 51,577,344 - 65,904,384; Full time

Job summary

Flower Mound Veterinary Emergency & Specialty Center in Flower Mound, TX is seeking a Receptionist to be the frontline of our busy urgent care team. You will greet clients, answer calls, and help coordinate patient flow to ensure compassionate, efficient care.

This role values clear communication, organization, and a collaborative spirit. A flexible schedule, including some weekends and holidays, is required; we offer comprehensive benefits and opportunities for professional growth within a

Qualifications

• Excellent customer service and a love for animals.
• Exceptional communication skills for handling stressful situations.
• Strong organizational skills with multitasking in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrating empathy and respect in every situation.

Skills

Customer service

Communication

Organizational skills

Team collaboration

VET software experience

Tools

Veterinary software

Job description

Job Title

Flower Mound Veterinary Emergency & Specialty Center ER

Date Published

07-12-2026

Pay Class

Full-Time

Pay Range

$18 - $23

Company Overview

At Flower Mound Veterinary Emergency & Specialty Center, your commitment to exceptional Small Animal and Emergency medicine is our driving force. We are dedicated to providing the highest quality urgent care to the community of Flower Mound, TX. The trust we have earned is clear; our hospital holds an excellent 4.6-star Google rating, reflecting the confidence our clients place in us. We know that the quality of medicine starts with a supportive culture, and we seek teammates who are ready to make a significant impact on pet and client lives. This is your opportunity to do your best work alongside some of the best professionals in veterinary medicine. As part of a larger network of veterinary hospitals, we prioritize your professional growth. You will benefit from an environment designed to help you succeed, including access to robust educational resources and internal specialty consultations. We understand the importance of advancing your credentials, and programs are in place to help you achieve goals such as becoming a credentialed technician or moving into a leadership role. Joining us means becoming a valued teammate in a supportive system committed to long‑term career satisfaction. The core of our practice is high-quality Small Animal and Emergency care. While treating critical cases, you will utilize the resources of a comprehensive support system that ensures you can focus entirely on patient outcomes. We believe in empowering our clinicians with continuous learning opportunities, meaning you will always have opportunities to expand your clinical skill set. Whether you are handling a routine urgent visit or a complex emergency, we provide the structure and collegial support necessary to ensure outstanding medical quality. Flower Mound, TX offers a desirable setting for those seeking a high quality of life outside of the busy urban core. This community provides an ideal backdrop for professional focus and personal relaxation. Located conveniently in the Dallas‑Fort Worth metroplex, you gain easy access to world‑class amenities while enjoying the charm and community focus that Flower Mound is known for. It is an excellent place to build a long‑term career while planting roots in a welcoming Texas environment.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.