Receptionist

Life Care Centers of America; Florida; In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Talentify is seeking a Receptionist to provide clerical support and greet visitors in person as well as by phone in accordance with Life Care standards.

The role requires proficiency in Word and Excel, strong communication, and the ability to maintain confidentiality and professional interactions within a post-acute care facility.

Competenze

• High school diploma or equivalent.
• Six months clerical experience or completed secretarial program.
• Proficient with Word, Excel, and email.

Mansioni

• Greet visitors and serve as first point of contact for in-person and phone inquiries.
• Operate the facility phone and paging system.
• Provide excellent customer service with a positive attitude toward patients.
• Maintain confidentiality and professional relationships with staff and vendors.
• Follow Life Care policies and participate in required training.

Conoscenze

Customer service

Phone etiquette

Communication

Formazione

High school diploma

Secretarial program

Strumenti

Microsoft Word

Microsoft Excel

Email

Descrizione del lavoro

Background Screening Information - https://info.flclearinghouse.com

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer