RECEPTIONIST

FERNLEY ASSISTED LIVING LLC; Fernley (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

FERNLEY ASSISTED LIVING LLC seeks a courteous Front Desk Receptionist to greet visitors, answer calls and relay messages while supporting daily office tasks at the Fernley campus.

You will maintain sign-in records, assist with tours, and coordinate with nursing, dietary and maintenance staff to ensure resident safety and smooth operations on site.

Qualifications

• Must be free of non-treated communicable disease.
• Holds current CPR/First Aid certification.
• Able to push, pull, and lift at least 50 lbs; able to bend, squat, and climb stairs.

Responsibilities

• Greets all visitors, gives tours and assists as needed.
• Answers the telephone in a polite and courteous manner; forwards calls and delivers messages.
• Maintains records of resident sign-in and sign-out.
• Monitors resident activity and alerts staff when assistance is necessary to assure residents safety.
• Notifies Administrator of any resident emergency or hospital transport.
• Works with other staff to maintain continuous coverage of front desk, telephone answering, taking and delivering messages.
• Performs light office work and general upkeep of spreadsheets.
• Maintains lobby, reception and entry area to be clean, neat and orderly.

Skills

Customer service

Telephone etiquette

Interpersonal communication

Job description

Greets all visitors, gives tours and assists as needed.Maintains records of resident sign in and sign out.Answer the telephone in a polite and courteous manner. Forwards calls, takes messages and delivers those messages to appropriate personnel.Completes direct inquiry sheets on prospects.Monitors resident activity and alerts staff when assistance is necessary to assure residents safety.Monitors community guests & visitors entrance/exit in accordance with community policy and procedure.Maintains request lists for maintenance, dietary and nursing in appropriate manner.Maintain security of equipment within the business office.Performs light office work as assigned.Assures that the lobby area, reception area and entry area is kept clean, neat and orderly.Notifies appropriate staff of unsafe situations within the building or grounds.Notify the Administrator of any resident emergency or hospital transport.Works with other staff to maintain continuous coverage of front desk, telephone answering, taking and delivering messages.Performs other tasks as assigned by any member of management.General upkeeps of spreadsheets.Job Qualifications:Free of non-treated communicable disease.Holds current CPR/First Aid CertificationPhysical Demands:Ability to push, pull, and lift at least 50lbs.Ability to bend, squat, and climb stairs.Ability to continuously walk or stand.Universal Precautions:Potential exposure to blood and bodily fluids.Potential exposure to communicable diseases.