Receptionist

DOCS Dermatology Group; Farmington Hills (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Farmington Hills, MI is seeking a Medical Receptionist to manage front-desk tasks and patient interactions. You will handle multi-line phones, greet patients and vendors, collect insurance information, and input data into our EHR systems, ensuring smooth scheduling at the front desk.

The role requires strong customer service skills, basic medical terminology, and the ability to learn clinic procedures while supporting physicians and management to deliver excellent

Qualifications

• High School diploma or equivalent certificate.
• Experience with medical terminology preferred.
• Ability to learn center tasks and assist management and physicians.
• Self-motivated to achieve high patient care and customer service.

Responsibilities

• Answer multi-line phones.
• Greet patients and vendors.
• Sign patients in/out and collect insurance information.
• Enter data into EHR systems.
• Schedule appointments by phone or at checkout.
• Collect outstanding balances and copays.
• Provide patients with support and guidance.
• Maintain safe, secure, healthy work environment.

Skills

Medical terminology

Customer service

Phone support

Data entry

Education

High School diploma

Tools

EHR systems

Scheduling software

Job description

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.

Job Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Benefits

• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High School diploma or equivalent certificate
• Prior experience with medical terminology is a plus
• Ability to learn related center tasks and be of assistance to management and physicians
• Self-motivated to achieve the highest patient care and customer service standards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status