Medical Receptionist

NEPHROLOGY ASSOCIATES; Nashville (TN); In loco; USD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

Evolving Solution Services in Nashville, TN seeks a Medical Receptionist to be the welcoming first contact, manage front-desk operations, and support billing and scheduling. You will handle patient intake, verify appointments, and maintain accurate records in the EHR.

Responsibilities include greeting patients, processing check-ins, verifying insurance, and assisting with basic coding and billing tasks. Some travel to other offices may be required.

Competenze

• Experience as a Medical Receptionist or similar clinical administrative role.
• Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
• Proficiency with EMR/EHR platforms (Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
• HIPAA compliance, discretion, and professionalism.
• Excellent communication, customer service, and phone etiquette.
• Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license.

Mansioni

• Greet patients, verify appointments, and complete check-in/check-out in the EHR.
• Manage multi-line phones; schedule, reschedule, and confirm appointments.
• Verify insurance eligibility and benefits; capture payer details.
• Collect and update patient demographics and documentation; ensure HIPAA compliance.
• Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
• Triage and route calls to appropriate staff.
• Maintain organized records and filing; support general office tasks.
• Contribute to a warm, efficient front office reflecting patient care.
• Travel to other offices as needed.

Conoscenze

Medical receptionist experience

Medical terminology

ICD-10/CPT basics

Billing workflows

Communication skills

Travel willingness

Strumenti

Epic

Meditech

eClinicalWorks

Athenahealth

Dentrix

Eaglesoft

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist

Full Time Nashville, TN, US

2 days ago Requisition ID: 1030

Salary Range: $18.00 To $22.00 Hourly

Join our clinic as a Medical Receptionist in our West Nashville, TN office. You’ll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization, clear communication, and accuracy with EHR and billing tasks.

Key Responsibilities

• Greet patients, verify appointments, and complete check-in/check-out in the EHR.
• Manage multi-line phones; schedule, reschedule, and confirm appointments professionally.
• Verify insurance eligibility and benefits; accurately capture payer details.
• Collect and update patient demographics and documentation; ensure HIPAA compliance.
• Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
• Triage and route calls and messages promptly to the right clinical/administrative staff.
• Maintain organized records and filing systems; support general office tasks (scanning, data entry).
• Contribute to a warm, efficient front office that reflects our commitment to patient care.
• This role requires a willingness to travel to other offices as needed.

Required Qualifications

• Experience as a Medical Receptionist or similar clinical administrative role (dental/clinic a plus).
• Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
• Proficiency with EMR/EHR platforms (e.g., Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
• Demonstrated HIPAA compliance, discretion, and professionalism.
• Excellent communication, customer service, and phone etiquette.
• Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.

Preferred

• Bilingual abilities to serve diverse patient populations.
• Prior clinic or hospital front-desk experience preferred.

What You’ll Gain

• A supportive, patient-first team environment focused on professionalism, compassion, and growth.
• The opportunity to make a daily impact on patient experience and clinic efficiency.

Join our team today and help every patient feel welcomed and cared for from the moment they arrive.