Receptionist

TMC Transportation; Des Moines (IA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

401(k) Plan

Employee Ownership - ESOP!

Generous Vacation

Job summary

TMC Transportation, headquartered in Des Moines, Iowa, is seeking a full-time Receptionist to be the first point of contact for visitors, applicants, customers, and employees. You will manage front desk operations and mail/shipping tasks, supporting efficient office operations.

The role requires a high school diploma or GED and 1–2 years of related clerical experience. Proficiency in Microsoft Office and strong communication skills are essential for success in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• One to two years of clerical, receptionist, or administrative support experience preferred.
• Equivalent combinations of education, training, and experience may be considered.

Responsibilities

• Greet and assist business customers, job applicants, vendors, and other visitors in a professional and courteous manner.
• Answer and manage incoming telephone calls, determine the nature of the call, route callers to the appropriate department or individual, take and relay messages, and provide general company information as appropriate.
• Oversee incoming and outgoing mail operations, including sorting and distributing mail and routing priority correspondence.
• Maintain Pitney Bowes postage equipment and coordinate supplies; manage USPS/UPS shipping materials.
• Provide general clerical and administrative support as assigned.
• Maintain a clean, organized reception area and ensure reliable attendance.

Skills

Customer service

Communication

Microsoft Office

Organization

Time management

Independent work

Attention to detail

Professionalism

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers:

• 401(k) Plan
• Employee Ownership - ESOP!
• Generous Vacation

TMC Transportation has an immediate full-time opening for a Receptionist working out of our office in Des Moines, Iowa.

SHIFT: 8am-4:30pm

Position Summary

The Receptionist serves as the first point of contact and the face of TMC Transportation, creating a professional and welcoming experience for visitors, applicants, customers, and employees. This position is responsible for managing front desk operations, handling incoming communications, processing mail and shipping activities, and providing administrative support to ensure efficient office operations.

Essential Duties and Responsibilities

• Greet and assist business customers, job applicants, vendors, and other visitors in a professional and courteous manner.
• Answer and manage incoming telephone calls, determine the nature of the call, route callers to the appropriate department or individual, take and relay messages, and provide general company information as appropriate.
• Oversee incoming and outgoing mail operations, including:
• Sorting and distributing incoming mail.
• Identifying and routing priority correspondence.
• Signing for certified, registered, and priority deliveries.
• Notifying recipients of package arrivals.
• Processing outgoing mail and applying appropriate postage.
• Maintain Pitney Bowes postage equipment and coordinate the purchase of necessary supplies.
• Manage inventory and ordering of USPS mailing products, UPS shipping supplies, and related materials.
• Request and monitor monthly postage refills to ensure uninterrupted mail processing.
• Coordinate toner cartridge recycling through the HP Business Rewards Program.
• Maintain regular, predicable, and dependable attendance.
• Consistently arrive on time and be available to perform tasks assigned during established work hours.
• Maintain a clean, organized, and professional reception area.
• Provide general clerical and administrative support as assigned.
• Perform other duties and responsibilities as assigned.

Qualifications

Education and Experience

• High school diploma or General Education Degree (GED) required.
• One to two years of recent clerical, receptionist, administrative support, or related experience preferred.
• Equivalent combinations of education, training, and experience may be considered.

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong verbal and written communication skills.
• Ability to maintain professionalism and provide excellent customer service.
• Ability to work independently with minimal supervision.
• Strong organizational skills and attention to detail.
• Effective problem-solving and time-management abilities.
• Ability to prioritize tasks and function effectively in a fast-paced environment.
• Ability to handle confidential information with discretion.

Physical Requirements and Work Environment

• Ability to communicate clearly in person and over the telephone in a high-volume call environment.
• Ability to sit for extended periods while using a computer and telephone simultaneously.
• Ability to occasionally lift, carry, and move office supplies, packages, and mail items.
• Work is performed primarily in an office environment with frequent interaction with visitors, employees, and external contacts.