Receptionist

Journey; Cumming (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Life Insurance

Job summary

Journey is hiring a friendly receptionist to be the first contact for patients and visitors. You will manage front desk operations, scheduling, and basic administrative tasks in a healthcare setting.

The role requires strong communication skills, a professional demeanor, and proficiency with Microsoft Office and EHR systems. Join a supportive team focused on community care and patient experience.

Qualifications

• High school diploma or equivalent required; office admin cert is a plus.
• Experience in receptionist or admin role, preferably healthcare.
• Strong interpersonal and communication skills, both verbal and written.
• Proficient with Microsoft Office and EHR systems.

Responsibilities

• Greet and welcome patients and visitors in a warm, professional manner.
• Answer and direct calls, taking messages as needed.
• Schedule and confirm patient appointments and maintain accurate records.
• Keep reception area clean and organized.
• Assist with administrative tasks: filing, data entry, and correspondence.
• Respond to patient inquiries and provide information about services.
• Collaborate with clinical staff for effective communication and care coordination.

Skills

Interpersonal skills

Verbal communication

Written communication

Microsoft Office

EHR experience

Education

High school diploma

Office administration cert (nice to have)

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

We're looking for a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring a smooth and efficient front desk operation. If you have excellent communication skills and a passion for providing exceptional customer service, we want to hear from you!

Welcome to Journey , where community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.

Our Vision

Change the world, one heart at a time.

Our Mission

Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.

Our Leaders: The Heartbeat of Journey

Our local leaders are the driving force behind our success. They’re not just managers; they’re passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They’re your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.

Key Responsibilities

• Greet and welcome patients and visitors in a warm and professional manner.
• Answer and direct incoming phone calls, taking messages as necessary.
• Schedule and confirm patient appointments, ensuring accurate records in our system.
• Maintain a clean and organized reception area.
• Assist with administrative tasks as needed, including filing, data entry, and handling correspondence.
• Respond to patient inquiries and provide information about services offered.
• Collaborate with clinical staff to ensure effective communication and coordination of care.

Qualifications

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
• Strong interpersonal and communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and experience with electronic health record (EHR) systems.

What We Offer

• Opportunities for professional development and continuing education.
• A supportive and collaborative work environment.
• Free Life Insurance

If you're ready to embark on a rewarding career that truly makes a difference.

Together, let’s change lives one heart at a time.

#JointheJourney

We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.