RECEPTIONIST

Volkswagen of Corpus Christi; Corpus Christi (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Employee Discounts

Saturday Lunches

Job summary

Volkswagen of Corpus Christi is seeking a customer service representative who is fluent in both English and Spanish to enhance their growing team. This position involves answering phones, directing customers, and handling complaints diplomatically.

Successful candidates will be flexible with their hours, maintaining a professional appearance while providing efficient and friendly service to customers and employees. Join a work environment that values motivation and hard work.

Qualifications

• Must speak both English and Spanish fluently.
• Available to work flexible hours on weeknights & Saturdays.
• Professional personal appearance required.

Responsibilities

• Answer phones and direct consumers to the proper department.
• Handle customer complaints and refer to appropriate personnel.
• Operate switchboard telephone system.
• Communicate with callers in a professional and friendly manner.
• Assist managers with various clerical duties as needed.
• Be courteous and efficient with all customers and employees.
• Familiarize yourself with department structures and procedures.

Skills

Fluent in English

Fluent in Spanish

Customer service

Communication

Flexibility

Job description

Every employee with Volkswagen of Corpus Christi is absolutely critical to its success. Our rapid growth and fast-paced environment make this a great place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. If you speak both English and Spanish fluently, come join our team!

Benefits

• Medical, Dental, & Vision Insurance
• Life Insurance
• Paid Time Off after the first year
• Paid Holidays
• Employee Discounts on products & services
• Saturday Lunches

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Must speak both English and Spanish fluently.
• Available to work flexible hours on weeknights & Saturdays
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record, valid driver license